Responsibilities
About the Team
As a Product Manager on our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on safety models, features, technical strategies to improve our trust and safety processes, as well as methods to detect and address the risky behaviors and actors in the community. You will also work on project management to deliver major Trust and Safety product changes. When it's safe, travel between our global offices is expected.
This role is also at the junction with a fast-growing vertical of our platform - TikTok LIVE, partnering with other product teams at the global scale to solve ever-changing challenges in the most impactful ways. It provides great learning opportunities for anyone looking for a meaningful place to work, to solve challenging problems. If that sounds like something you're passionate about, we'd love to hear from you.
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Responsibilities
- Work as the product manager for TikTok LIVE Safety Product, responsibilities include developing strategies and roadmaps for safety models, moderation system, enforcement design, user education initiatives etc., prioritizing tasks, aligning goals, and defining success metrics
- Develop an in-depth understanding of creators' and viewers' behavior in LIVE; Deliver product enhancements and innovations that maximize long-term improvement of TikTok LIVE users' safety experience while balancing platform stance and user experience
- Stay up-to-date with industry trends and competitor product updates; Utilize the most recent advancements in technology and abilities to improve product competitiveness
- Drive execution by working directly with engineering, policy managers, data science, operations, and other cross-functional teams
Qualifications
Minimum Qualifications
- 5+ years of product management experience building products/tools related to user products.
- Strong experience with the TikTok ecosystem, including the TikTok app, its related products, and its user community.
- Excellent analytical skills, with the ability to use data to inform product decisions and drive continuous improvement.
- Strong cross-functional collaboration skills, with the ability to work effectively with engineering, design, data science, and business development teams.
- Excellent communication skills, with the ability to clearly articulate complex product concepts to both technical and non-technical stakeholders.
Preferred Qualifications
- Experience with multi-project management and execution in a cross-functional environment
- Self-starter who can manage large cross-functional stakeholders in a fast-paced, dynamic environment
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.