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Product Manager Lead - TikTok Trust and Safety Platform



About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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Team Introduction
The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The purpose of Risk and Response is to mitigate and lessen escalation. We collaborate with cross-functional teams to create and improve product capability, features, and tool ability to detect risks at an earlier stage, monitor possible online risks, and respond to any emergency risk trends in a speedier manner.

What you will be doing:
1. Lead, define and manage TikTok Risk Investigation & Intervention Platform product vision, strategies, roadmap and success metrics;
2. Work closely with cross-functional teams to execute the product roadmap and ship the product;
3. Research and analyse products in the market such as cutting-edge trends in the Risk Investigation & Intervention field, and output the decision-making basis;
3. Lead alignment with stakeholders, including but not limited to engineers and designers on prioritization and changes to ensure product realization and delivery are smooth;
4. To have an in-depth understanding of different business scenarios and user pain pointers, define potential common business scenarios and precipitate the best solutions, continuously optimise workflow, and improve problem-solving ability and efficiency;
5. Be the owner of platform products, monitor business performance efficiently, find and analyse business issues in time and accurately promote the improvement of corresponding capabilities.
6. Lead and manage the team to deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements; be responsible for team management, training and growth.


Minimum Qualifications
- Strong understanding of business, able to relate to users' pain points. Has good business logic and communication skills. Able to lead product from 0-1 independently, and 1-N iterate.
- Able to prioritise under a short timeframe with multiple counterparts and stakeholders to achieve the business goal.
- Exceptional communication skills, and strong cross-functional collaboration skills.
- Have a strong ability to work under pressure, have the courage to overcome difficulties, and accept challenges.

Preferred Qualifications
- Self-starter with strong learning ability, curiosity, and business acumen to drive a new product to support a new business.
- At least 5 years of work experience as a Product Manager Lead, and 2 years of leadership experience in high growth in the tech/software/internet industry with demonstrated success in launching new products and features.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7189430633264482597
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.