Product Manager Intern (TikTok Shop Operation Product, CRM) - 2026 Summer (BS/MS)
Responsibilities
About the team
The TikTok Shop Operation Product is responsible for Tiktok Shop's system construction related to operation support, providing comprehensive product solutions to help Tiktok Shop operation team to achieve business goals and improve their efficiency.
Responsibilities
- Strategic Vision & Roadmap: Architect and implement a visionary product roadmap for one or two CRM tools of TikTok Shop , to improve the working efficiency of the operation team.
- Product Design and Implementation: Manage one or two CRM tools for operation teams of TikTok Shop, improving product adoption and user experience , ensuring the growth of TikTok Shop.
- Project Management and Collaboration: Collaborate with the operation teams to implement and execute key projects through product-driven solutions.
Qualifications
Minimum Qualifications:
- Currently pursuing an Bachelor or Master degree.
- Able to commit to working for 12 weeks during Summer 2026.
- Have product experience in process design or strategy design.
- Possess the ability to formulate product roadmaps with clear logic, enjoy analyzing the essence of things, and experienced with systematically solving problems.
Preferred Qualifications:
- Industry knowledge of eCommerce.
- Experience in one or more of the following: CRM / Sales Operation Tools.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.