Product Manager (Human Moderation) Trust and Safety
This job is no longer available.
Responsibilities
The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The Human Moderation product team is responsible for optimizing the core human moderation metrics in coordination with OPS team, and designing the process, strategies and toolings to empower OPS team. We build and improve lots of products such as Moderation tools, management tools, training tools to improve the efficiency, quality and user experience of the moderation team.
What you will be doing:
1. Responsible for the construction of overseas content security Human Moderation platform, participate in the whole process of product planning and demand management, promote the scientific and efficient management and application of the Ops team, and improve the overall efficiency and experience of the business;
2. Connect with the business team, go deep into the business scenarios, dig out the pain points of business needs, dismantle them into executable products/operation paths according to the problems, and build a generalized platform capability;
3. Collaborate with the teams of all directions in the platform to unify the review rules, provide efficient and versatile product tools, and promote the standard and efficient operation of the entire process of product projects;
4. Responsible for data analysis after product launch, tracking and optimization effects, and promoting continuous product innovation and optimization.
Qualifications
Minimum Qualifications
- Bachelor's Degree and above in relevant fields, Engineering or Computer Science background is a plus;
- At least 5 years of work experience as a Product Manager in ToB tools / SaaS / Platform products in high growth in the tech/software/internet industry with demonstrated success in launching new products and features;
- Experienced with Workforce Management systems (Beisen / Workday / SuccessFactors/ PS / SAP /UF / HRIS work experience is preferred.
Want more jobs like this?
Get Product Management jobs in Singapore delivered to your inbox every week.
- Knowledge of scheduling/attendance/ working hour management/performance review is a plus;
- Strong understanding of business, able to relate to users' pain points. Has good business sense, communication skills and strong cross-functional collaboration skills;
- Data and result-driven with strong analytical skills, using data to support decision-making;
- Able to prioritise under a short timeframe with multiple counterparts and stakeholders to achieve the business goal;
- Have a strong ability to work under pressure, have the courage to overcome difficulties, and accept challenges;
- Self-starter with strong learning ability, curiosity, and business acumen to drive a new product to support a new business.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.