Responsibilities
About the Team
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
About the Role
As a Product Lead, you will manage and grow our global team of product managers to own and drive the safety features and strategies, ensuring our platform is safe for our global community. You and your team will work closely with policy leaders, program managers, engineers, and data scientists around the world to design comprehensive strategies and plans. Your team will analyze and identify risks, own designing features, working with engineering to build them, testing and rolling out solutions, then continuing to monitor and improve them after they ship, keeping our users safe as new threats and opportunities evolve.
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Responsibilities
- You will manage and grow a strong team of product managers to identify gaps and enhance safety features across our community.
- You will define a safety product roadmap, set metrics to measure effectiveness, and drive cross-functional efforts to achieve success.
- You will analyze and identify risks and leverage in-app product solutions or back-end processes to effectively address risk and work with the engineering team to implement product solutions.
Qualifications
Minimum Qualifications
- 5+ years of leadership experience, including hiring and scaling high-performing product management teams.
- 5+ years of product management experience in Consumer-Facing mobile or web internet industries where you have built social networking or video content applications or other consumer internet applications.
- Demonstrated ability to identify and implement innovative product solutions, with quantifiable success metrics such as increased user engagement, retention, or revenue.
- Excellent logical thinking and strong analytical skills with experience in conducting independent data analysis to enable understanding of complex business scenarios, problem definition, and effective solution breakdown.
- Experience in Trust & Safety, with the ability to translate real-world behaviors and events into actionable technical insights and scalable strategies.
- Ability to stay ahead of industry trends and incorporate them into internal strategies to improve safety measures and address adversarial behaviors.
Preferred Qualifications
- You have experience managing managers of Product Managers.
- You bring excellent cross-functional project management skills, good communication skills; a passion to unite people behind a common goal; ability to work across time zones and locations.
- Deep understanding of and passion for Trust & Safety product management.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.