Policy Manager, Cross Issue & Product Policy - Trust and Safety

Responsibilities

As a member of our Cross-Issue team, you will serve as a content and product policy expert working across various subject and product areas-from the TikTok For You Feed to AI applications. This team complements subject-matter experts focused on long-term policy development by responding to quickly developing business needs. The Cross-Issue team balances rigor and speed, ensuring safety remains a priority.

In this role, you will partner with subject matter experts (e.g., Mental Health, Hate & Harassment), policy enforcement specialists, and a range of cross-functional partners (e.g., Data Science, Product, Business Strategy) to develop safety principles and policies for TikTok's diverse and global user base.

Responsibilities:
- Develop defensible safety principles for all TikTok features and products.
- Collaborate closely with internal and external experts to assess areas of harm and design nuanced policy interventions. Support policy rule drafting to ensure outputs reflect policy intent and are consistent, understandable, and operable.
- Support the development of policy frameworks and rules for new products and features, as well as for emerging business priorities.
- Provide in-depth review and feedback to policy enforcement teams to ensure principles and consistent application of policy.
- Support safety strategy development for projects that span thematic areas and require rapid turnaround times, including policy responses to emerging and novel crisis events.