LIVE operation Intern (TikTok Shop) - 2026 Start (BS/MS)
Responsibilities
About our team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. It runs for 12 weeks.
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As one of key pillars of TikTok Shop growth in UK, LIVE ops team is responsible for building a strong pool of livestream merchants/creators through various key initiatives, establishing C-end live mindset among users, and driving GMV growth through livestream commerce.
Responsibility
- Assist in conducting detailed data analysis for informed business decision
- Assist in key central project facilitation and deeply engage in operational details to drive GMV impact (end-to-end delivery from live registration to post-live review)
- Assist in live playbook definition and development (integrating US/China good practices with UK characteristics) and help on dissemination of playbook through training organization (webinars, offline events, community management, etc.)
- Assist in collaboration with cross-functional teams (e.g., product, recommendation, GNE teams) for landing tactics and removing roadblocks to drive project success
- Deliver ad-hoc reports and analysis of livestream performance
Qualifications
Minimum Qualifications
- Current students in the penultimate year of their degree & Major in Marketing, Business, Economics, Data Analytics, Communications, or related fields
- Basic understanding and sense of TikTok Shop ecosystem, live ecosystem
- Attention to detail, affinity with numbers, strong in problem-solving
Preferred Qualifications
- Past experience in e-commerce and live content
- Experience with SQL, Tableau and other data analytics tools.
- Ability to manage ambiguity and thrive in a fast-paced working environment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.