Internal Communications Partner - EU

Responsibilities

About the Team
The Global Internal Communications (IC) team within Human Resources and Management supports both company and team-level communications needs based on the size of audience, potential impact, complexity, and other relevant factors to achieve the best communications outcome: to build trust and engagement with our employees. We offer functional expertise at the enterprise level and have regional teams covering all markets (AMS, EMEA, APAC, China). This role will serve as an IC partner for Europe, working on a dynamic set of markets and priorities for various business units and company functions.

What will I do?
- This role will focus on internal communications, working closely with leaders, HR, and teams across key business units in Europe, including TikTok, Global Business Solutions (GBS), Global Brand and Communications, Product, Technology, Europe Data Governance Strategy, and more;
- Become a trusted advisor and support on how we communicate policy and management philosophies internally, serving as a key partner to Human Resources, Performance & Incentives, Organizational Culture, Employer Brand, and more;
- Play a key role in regionally sensitive and confidential projects, ensuring key messages are easily understood by employees across all levels;
- Drive proactive and reactive messaging regarding key moments impacting employee sentiment, with a good understanding of the European regulatory and cultural landscape;
- Develop and deliver internal communications strategies and programming - at regional, country, and global levels - that strengthen employee engagement and build trust across the organisation;
- Support Crisis Management Teams across European markets by developing clear, coordinated communication approaches in partnership with Physical Security and local cross-functional teams;
- Drive content, preparation, and logistics for regional All Hands and market-level Town Halls;
- Collaborate with Global Internal Communications teams on company-wide objectives and sentiment.

Who are you?
- An enthusiastic and self-driven professional who is passionate about evolving internal communications as a key component of employee engagement;
- A dedicated team member who isn't afraid to roll up their sleeves, learn context, and develop communications solutions to address challenges;
- A confident and collaborative communicator who is comfortable engaging with senior leaders and cross-functional teams, building strong working relationships to support the needs of our diverse businesses;
- A creative mind with experience in designing, developing, and deploying innovative, dynamic projects to increase the efficacy of internal communications.

Qualifications

Minimum Qualifications
- Minimum of 5 years of experience within Internal Communications or a similar field.