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TikTok

Global Communications Operations Coordinator

Washington, DC

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us:
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

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About The Team:

The Global Brand and Communications Operations team identifies and implements the processes, insights, and efficiencies to help the Global Brand and Communications team operate smoothly and at scale. The team works across both Global Communications and Global Marketing to provide strategic, operational and administrative support. The team serves as a liaison to key XFN partners, including Procurement, Finance, Legal, Talent Acquisition, and Human Resources, as well as operationally manages the press inbox and provides media and social analysis insights related to company announcements.

We are looking for an operations or communications professional to support our Global Communications team as a Communications Operations Coordinator with a focus on the Americas region. This role is rooted in cross-functional project management, problem-solving and planning, and organization and management of key initiatives. You'll play a strong role in supporting both the operational and administrative functions of the Communications team both globally and regionally, while also helping with external communications campaigns. We're looking for people who are able to think quickly on their feet, adapt to change in a fast-paced and entrepreneurial environment, good at connecting the dots, and who aren't afraid to push the boundaries of what's possible.

Responsibilities:
- Working closely with the Americas Communications team to provide communications coordination across media coverage tracking and analysis, reporting, product reviews, campaigns, and other initiatives
- Manage and draft regional reports and updates to enhance business communication and information sharing across communications teams and cross-functional stakeholders
- Organize and manage team meetings to facilitate business updates
- Provide support for regional team leads as needed across Finance, Procurement
- Collaborate with the broader Global Communications Operations team on a variety of global and organizational projects and campaigns including maintaining team resources and documents, event planning, media operations, reviews, onboarding new team members and agencies, and more
- Streamline processes and workflows to drive efficiencies to enable teams to operate at scale

Qualifications

Minimum Qualifications:
- 1+ years of work experience in a PR agency or in-house
- Strong organizational, project management, and analytical skills
- Exceptional listening, problem-solving, verbal and written communication skills
- Respect for and desire to learn from other cultures

Preferred Qualifications:
- Bachelor's degree in Communications, Writing, Journalism or related fields
- Experience working in a global capacity and with global companies
- Experience with Microsoft Office or similar tools

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Client-provided location(s): Washington, DC, USA
Job ID: TikTok-7363786440923515187
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.