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Cornerstone OnDemand

Employee & Customer Communications Coordinator


The Employee and Customer Communications Coordinator will support the overall global employee and customer communication strategy as part of the Corporate Marketing team.

The ideal candidate is a clear and persuasive communicator with intellectual curiosity and a positive attitude, preferably with communications experience either in-house or at an agency. Candidates should have the ability to anticipate roadblocks and solve problems to keep initiatives moving forward.

In this role you will...

  • Help write, edit, review, and ensure consistency of messaging across all employee and customer platforms including intranet, newsletters, emails, all hands, etc. Review and edit communications prior to dissemination to ensure accuracy, clarity, and tone of voice.
  • Assist team in developing and implementing a communications strategy designed to further Cornerstone's company objectives.
  • Enhance existing processes and develop regular feedback channels to promote cross communication and ensure that messages are being delivered in a consistent and timely manner.
  • Monitor analytics and create reports detailing the successes and failures of communications campaigns and strategies.
  • Stay up to date on industry trends and make recommendations for adjustments to communications strategies and practices.
  • Respond to employee and customer inquiries in a timely fashion.

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You have what it takes if you have...

  • Bachelor's degree, 4-year university or equivalent work experience.
  • 1-3 years of experience in communications or marketing role (internal communications, public relations or journalism experience a plus but not required).
  • Outstanding communicator with strong presentation, written and oral communications skills.
  • An analytical mind and ability to think critically.
  • Ability to work in a time-sensitive and high-volume work environment.
  • Proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, and SharePoint) required.
  • Fluent in English (speaking and writing)
  • Are able to Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment
  • Have consideration for privacy and security obligations

Job ID: CornerstoneOnDemand-req9236
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Work Visa Sponsorship
    • Leadership Training Program