Data Understanding Specialist - Kuala Lumpur
This job is no longer available.
Responsibilities
The Global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the community.
Responsibilities:
1. Project Readiness, Delivery & Reporting:
- Cooperate with Piller DUS on project support and requirements. Provide project specific insights, RCA and business metrics. ( Cooperate with XFN's where required, delegated)
- Template application, selection: Work with FA's and DCC on the use, application and criteria for Labeling Template use. ( TCS - JIMU / LP - Neeko )
- SOP Creation / Iteration: Align with RD, BP on requirements, adhere to SOP template. Maintain and update SOP during project lifecycle mapping to any change in requirements or RCA feedback.
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- Queue Creation + Injection: Create Live and where required Practice, Test and 2RQA Queues. Across TCS and LP. Liase with FA for support. RD to own complex Queue injections. DUS to support uploading and injection of pre-identified data sets.
- Creation of GDS: Help create, maintain and iterate the Golden Data Set. CS Exam creation linked to GDS.
2. Training and Quality Adherence and Integrity:
- Train, Host or Record SOP review and application. Distribute to internal BD teams. ( LMS - Absorb)
- Monitor the quality of project outputs against KPIs and quality standards, taking corrective actions as necessary to maintain high standards of data accuracy and integrity.
- Queue Health Check: Perform periodic reviews and audits of ongoing projects to identify potential issues or areas for improvement, implementing solutions to enhance project outcomes.
3. Process Optimization and Problem Resolution:
- Identify and address operational challenges or inefficiencies, recommending and implementing process improvements to enhance project flow and compliance with best practices.
- Assist in the training and development of DUS team members to ensure they are equipped to meet project demands and quality expectations.
Qualifications
Minimum qualifications:
1. Bachelor's Degree or equivalent education/experience; knowledge in computer science, model training or machine learning is a plus;
2. Computer fluency and understanding of software and advanced internet functions;
3. Working experience in a major tech or social media company on labeling/model training, ads/content safety, training or related experiences is a plus;
4. Proficient skills in MS Office; G-Suite;
Preferred qualifications::
1. Excellent problem-solving, task prioritization, follow-up, and quick learning skills.
2. Ability to maintain a high degree of confidentiality while meeting strict deadlines.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.