Responsibilities
About the team
Distribution Partnerships are a critical means by which we support various company objectives, including user growth & retention, marketing & brand, data & infrastructure, content, and product/tech. Our primary focus is on mobile, product/developer, and connected screens, with ongoing opportunities to engage in other spaces and verticals.
About The Role
The Content Operations Associate will work within our Digital Asset Management (DAM) Team, under Distribution Partnerships: Operations, to execute the vision for how TikTok user-generated content (UGC) is showcased in global marketing campaigns. They will be responsible for sourcing and reviewing content that represents the diverse, creative TikTok community and for building processes to support the overall DAM team. This role will directly support our Global Business Marketing team and contribute to priority B2B campaigns, out-of-home (OOH) events, and more. The Associate will collaborate with Content, Risk Control, and Brand teams, as well as data and product stakeholders to support tools that meet long-term cross-functional needs. This role requires someone who is organized, detail-oriented, and knowledgeable about the TikTok content ecosystem. They must be capable of managing competing priorities, building strong cross-functional relationships, and succeeding in a complex, fast-paced environment.
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Responsibilities
- Manage multiple priority projects simultaneously and ensure deliverables are available in a timely manner
- Collaborate with business marketing teams to curate and deliver content according to their standards
- Manage relationships and requests with our creative agency, across global time zones
- Review and provide feedback on TikTok content according to various guidelines
- Report on key business KPIs for internal tracking and resource management
- Categorize and manage assets in our Digital Asset Management system, as well as relevant metadata
- Additional project support/process development
- Support ongoing content audits
- Track and maintain UGC according to compliance standards
- Work with our global product and data stakeholders to improve tools and maximize efficiency
Qualifications
Minimum Qualifications-
- Experience in product/project/operations management or a related field
- Strong understanding of the TikTok content ecosystem
- Proven track record of solving complex problems, operating independently, demonstrating creativity, and managing multiple projects simultaneously with strong attention to detail
- Basic video editing or creative experience preferred
Preferred Qualifications-
- Team player, with the ability to engage on all levels of the organization
- Experience working on projects involving cross-functional team collaboration
- Excellent written, verbal, organizational, and interpersonal skills
- Passionate about entertainment and digital content; awareness of the media landscape and major trends in the industry
Job Information
[For Pay Transparency] Compensation Description (hourly)
The hourly rate range for this position in the selected city is $ 48- $65.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.