Responsibilities
Join Our Trust & Safety Team
At the heart of our mission is a commitment to creating a safe and respectful online environment. Our Trust & Safety team plays a critical role in ensuring that harmful or objectionable content is swiftly identified and removed-often before it reaches the broader community. With a combination of advanced technology and human insight, we work tirelessly to protect the integrity of our platform.
As a Content Moderator, you will be on the frontlines of this mission. Your work will directly contribute to making the online space safer by reviewing and managing content that may include sensitive or disturbing materials such as violence, hate speech, child safety risks, self-harm, or animal cruelty. While much of the content you engage with will reflect everyday life, your role will require vigilance, compassion, and a strong sense of responsibility.
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What You'll Be Doing
- Ensure compliance with legal and platform-specific policies to protect the safety and well-being of our user community.
- Uphold and refine content moderation standards to enhance the security of our online environment.
- Collaborate with internal teams to manage and respond swiftly to content that violates community guidelines.
- Continuously improve content governance strategies tailored for short-form video platforms.
Qualifications
Minimum Qualifications
- Proficiency in both Korean and English (reading, writing, and speaking) with excellent communication skills.
- Quick to learn and highly adaptable, with strong attention to detail and a commitment to high-quality work
- Deep understanding of Korean culture and sensitivity to regional and global social issues.
- Demonstrated interest in and active engagement with short-form video platforms.
- Ability to thrive in a fast-paced, shift-based work environment.
- Mental resilience and a proactive approach to self-care, given the emotionally demanding nature of the role.
Preferred Qualifications
- Prior experience or knowledge of internet regulations and policies related to online content moderation.
- Familiarity with legal frameworks around digital platforms and user-generated content is a strong advantage.