Client Solutions Manager - Tech & Telco - Berlin
Responsibilities
The Client Solutions team builds scalable, long-term partnerships through best-in-class campaign services for direct clients and agencies. In this role, you'll join the Tech, Telco, and Utilities team with a focus on Consumer Electronics, helping top brands craft impactful narratives and drive measurable results.
We're a team of ambitious, hands-on self-starters who thrive in a fast-paced, results-driven environment. You'll need to be proactive, highly independent, and confident in client-facing settings-driving strategy, execution, and innovation to shape the future of digital advertising on our platform.
Responsibilities
- Analyze campaign performance data to provide actionable, data-driven insights that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
- Act as a product expert, educating clients and agency partners (media, creative, marketing) on solutions, best practices, and new features to drive adoption and business growth.
- Manage and grow local and global client relationships by delivering scaled solutions and supporting strategic product adoption.
- Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, in close collaboration with Brand Partnership Managers.
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- Lead campaign kickoffs and oversee all timelines, asset delivery, and optimization opportunities using data-driven analysis.
- Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
- Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle.
- Partner cross-functionally to improve product offerings, internal processes, and overall client satisfaction.
Qualifications
Minimum Qualifications
- 5+ years of experience in client solutions, account management or digital advertising.
Fully fluent German & English language skills required in order to communicate with clients effectively
- Proven, professional experience in client solutions, account management or digital advertising.
- Demonstrated experience managing campaigns across digital/social platforms
- You are able to demonstrate Ad tech product knowledge in the consumer electronics/consumer technologies industry
- Background/experiences in performance campaigns.
Preferred Qualifications
- Deep understanding of digital landscape and a passion for social media.
- Detail oriented, with exceptional organisational skills.
- Previous experience working across multi markets preferred but not necessary.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.