Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team:
Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long term client partnerships and growth! We are responsible for the day to day relationship and for ensuring success of advertiser investment. As trusted partners, we proactively advise our clients of opportunities and solutions to exceed their expectations, securing future investment.
The role is to join the Client Solutions Team as Client Solutions Manager on a Fixed Term Contract.
You will be responsible for:
- Managing and growing post-sale client relationships of auction advert offerings, by monitoring and analyzing advertising campaigns and proactively taking the initiative to improve results.
- Analysing campaign performance data to offer clients data-driven business insights, at the same time using those insights to improve our advertising offerings.
- Establish long-term relationships with key agencies and direct clients to make sure their business needs are taken care of by a cross-functional team.
- Drive education on product and company updates and share company best practices as relevant to clients or agencies' business.
- Share feedback and guide our advertising strategy.
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with agencies and direct clients, in collaboration with the sales team.
- Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Develop automated reports utilizing the company's internal data tools and Excel.
Qualifications
Minimum Qualifications:
- Demonstrate experience in media buying in the IL (Israel) region from a media agency / creative agency or client side roles, ideally UA (user acquisition) Manager or PPC (pay per click) Manager.
- Demonstrate experience and proficiency working across both Branding and Performance campaigns.
- Experience in media buying across multiple verticals and campaign objectives.
- Ability to analyse data and identify insights to assess campaign performance.
- Able to commit to a Fixed Term contract for 6 months minimum.
- Proficient in English and Hebrew, both written and spoken.
Preferred Qualifications:
- Preferable experience in media buying from a well known agency.
- Previous experience advertising on TikTok for domestic clients.
- Deep understanding of domestic market industry landscape and ecosystem.
- Proactive attitude with excellent data analytical skills in Excel, SQL is a plus.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.