Benefits Operation Coordinator (Third Party Associate)

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
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About
The HROP Payroll Ops team strives to be the trusted partner to the employees as we respect and value their opinions and honoring our promise in handling sensitive data with integrity. We are committed to innovation in continuous systematization and process optimization to achieve our full potential and we endeavour to provide a positive end-to-end employee experience in salary and benefit processing.
We aspire to be the leading payroll ops team by providing excellent support to the employees in our industry in order for them to excel in their career. The ideal candidate is someone who is passionate, highly independent, self-driven with a growth mindset and is keen on accepting challenges yet remain humble with the aim of learning and growing with the team.
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About the team
TikTok is seeking a Benefits Data Processing Specialist to support our HROP team. This is a hands-on role that handles the day-to-day benefits data projects and ensures data accuracy.
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Responsibilities
Audits and maintains data entry in the benefits system on a regular basis to review data accuracy and compliance.
Works with payroll department closely to ensure the benefits deduction data accuracy.
Prepares per-cycle benefits eligibility files for payroll processing.
Handles paperwork related to the benefits process, such as disability claims, 401(k) adjustment, etc.
Timely files benefits activities.
Creates standard or ad-hoc reports out of benefits data systems to ensure compliance with US, state, and federal reporting guidelines
Supports benefits operations in employee communication and follow-ups.
Supports other benefits activities as needed.

Qualifications

"Minimum Qualifications
Bachelor's degree
Proficient in using various Microsoft Excel formulas to handle large volumes of data.
Minimum of 1 year of full-time/internship experience in human resources, familiar with the U.S. benefits system and related laws and regulations.
Great HR mindsets of employee data confidentiality and employee service.
Ability to work independently in an ambiguous environment to handle multiple, competing priorities, and short deadlines.
Strong collaborative partnership skills to ensure the effective resolution of inquiries.
Excellent learning ability, careful and patient, and with strong work enthusiasm and a sense of responsibility.
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Preferred Qualifications
Experience working in a start-up/fast-paced environment
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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
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Job Information

[For Pay Transparency] Compensation Description (hourly)

The hourly rate range for this position in the selected city is $26- $40.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.