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Supplier & Contract Mgmnt Assistant (4 mths TEMPORARY ROLE)

1 week ago Santa Ana, Costa Rica

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

Join Our Team! The Supplier & Contract Management Assistant is responsible for ensuring the delivery of some of Thomson Reuters' largest global managed services agreements through rigorous governance in order to achieve maximum value for investment.

The Contract Management Assistant performs the ongoing and daily activities for managing global contracts.

About the Role

In this opportunity as a Supplier & Contract Management Assistant, you will be responsible to:

  • Coordinate governance activities between Thomson Reuters stakeholders and strategic suppliers
  • Act as an escalation point, liaising with the business, Technology Sourcing, Procurement Operations, and Procurement Legal, as necessary
  • Control costs and limit financial risk and exposure, liaising with Finance and other teams and stakeholders as necessary
  • Ensure contract deliverables and obligations, as well as stakeholder expectations, are met
  • Provide obligation and commercial risk/issue management to deliver greater transparency/improved controls and reduced risk perimeter for managed services
  • Diagnose supplier performance issues relating to the contract, as well as create and secure buy-in (internal and supplier) for plans to improve supplier performance
  • Implement best practice commercial governance to reduce leakage (i.e., ensure that agreements are providing the value that was contemplated in the business case) including adoption of a commercial issues register
  • Implement strategic vendor scorecards and sophisticated relationship management to track vendor performance and drive desired behaviors and outcomes
  • Build and enhance relationships with strategic suppliers in partnership with the service delivery management teams in order to achieve exceptional levels of service quality whilst maintaining best-in-class commercial terms and conditions
  • Represent Contract & Commercial Management in governance forums with strategic suppliers and actively participate in those forums specific to contract and commercial matters in order to help ensure that all contractual terms and conditions are met, initiatives are performing against business case, and that issues and disputes are resolved in a timely manner

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Scope of Impact:

  • Proactively manage the global managed services suppliers to industry best practices
  • Drive achievement of contracted deliverables and obligations
  • Perform rigorous issue management and resolve vendor disputes through advanced negotiation and relationship management

About You

You're a fit for the role if your background includes:

  • Advanced English proficiency both written and oral. candidates will be tested before joining a selection process.
  • Advanced fluency in contract terminology (including legal and business terms and SLAs) and ability to navigate complex contracts
  • Rigorous attention to detail and expert analytics and ability to interpret terms and conditions
  • Strong business acumen with ability to navigate and analyze complex commercials of a deal
  • Strong ability to manage a varied range of stakeholders
  • Excellent (external and internal) relationship management
  • Excellent written and verbal communication skills
  • Advanced strategic thinking and communications skills
  • Advanced skills in Microsoft Office Suite including Word, Excel, and PowerPoint, as well as SharePoint and Teams
  • Strong project management skills and the ability to drive vendor and stakeholder deliverables

Additional items for consideration:

  • Experience in contract management / vendor management discipline, including experience of successful management of global managed service agreements in excess of USD 20m value
  • Combined 3 years of experience in contract management, vendor management, strategic sourcing, and/or contract-related discipline
  • Experience working directly with senior leaders

To apply, please upload your updated resume in English. We won't be able to process applications without this.

Location: Costa Rica

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What's in it For You?

  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com.

Client-provided location(s): Santa Ana, Costa Rica
Job ID: thomson-568047113
Employment Type: FULL_TIME
Posted: 2025-07-25T12:54:42

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Company Outings
    • Casual Dress
    • On-Site Cafeteria
    • Happy Hours
    • Snacks
    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
    • Volunteer Time Off
    • Unlimited Paid Time Off
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • Stock Purchase Program
    • Company Equity
    • 401(K) With Company Matching
    • 401(K)
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Learning and Development Stipend
    • Associate or Rotational Training Program
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)