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The TJX Companies, Inc.

Loss Prevention Investigator (Centralized Internal Investigations) - San Jose

San Jose, CA

Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

Posting Notes: 535 Coleman Ave San Jose CA 95110

The Opportunity: Contribute To The Growth Of Your Career

The Loss Prevention Investigator initiates, conducts and resolves internal and/or external investigations using reports and information received. Provides direction and support to Loss Prevention staff by directing/participating in investigations, conducting surveillance and use of CCTV equipment. Brings investigation to conclusion by conducting fact finding analysis and interviews. Completes written reports. Validates that investigative resources and processes are being used effectively. Communicates investigation strategies to Supervisors and resolution of investigations to staff in districts, regions and zones as well as Human Resources.

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Responsibilities

  • Oversees cases to final disposition via follow-through on prosecutions, restitution, etc
  • Partners with Federal, State and Local law enforcement
  • Supports company values through associate and community relations: Customer Service, Open Door, Diversity, Safety and Legal Relations
  • Assists with LP training and orientation programs
  • Provides development coaching to non-exempt Loss Prevention staff (i.e., Detectives, etc.)
  • Supports shrink reduction programs by providing feedback to the District Manager, District Loss Prevention Manager and Store Management Team
  • Participates in special projects as assigned

Who We Are Looking For: You!

  • Bachelor's Degree or equivalent job-related experience
  • Understanding of Loss Prevention methods
  • Investigations/interviewing skills
  • Technical skills (e.g., covert camera installation skills)
  • 1-2 years Loss Prevention investigative experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $22.90 to $29.20 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 535 Coleman Ave San Jose CA 95110

Client-provided location(s): San Jose, CA, USA
Job ID: TJX-TJCOGLOBAL2248135EXTERNALENGLOBAL
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program