Ashville- Merchandise Control Associate

Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It's an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.

If this sounds like you, come work with us. Come Discover Different.

Posting Notes: Sierra Trading Post Fulfillment Center Cheyenne || 4077 Airbase Road || Ashville || OH || 43103

This position has a starting pay range of $19.95 to $33.85 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

JOB SUMMARY-

• Ensures merchandise meets purchase order expectations inspecting for brand, quality, price, and quantity.
• Checks the purchase order instructions for hangtag, label, or any other requirements.
• Partners and collaborates with all appropriate resources in the Distribution Center and Home Office to resolve issues in a timely manner.
• Communicates Planning objectives to DC team and vice versa.
• Proactively addresses Vendor Compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise.
• Informs the DC of inbound and current merchandising issues through email and tracking documents.
• Develops and applies in-depth understanding of all DC and Merchandise work management systems and tools to effectively problem solve.
• Builds and maintains effective working relationships with general warehouse associates, DC management, and Planning & Allocation.
• Answers general warehouse associate questions pertaining to purchase orders.
• Issues direction for re-work in the DC.
• Answers all Planning calls and requests including taking photos and sending samples.
• Approves high dollar damages.
• Identifies, initiates, and follows up on return to vendor issues, giving direction for preparation of final disposition of goods.
• Completes daily communication logs between shifts.
• Identifies and communicates immediately to manager and team members merchandising issues that have large scope/financial impact.
• Trains new Merchandise Controllers and other members of management as needed.
• Answers HomeGoods store inquiries for merchandise price information and provides feedback to DC management.
• Ensures building compliance with best practices related to merchandise.
• Researches and answers inquiries from accounts payable.

• Associate/Bachelor's Degree in Business, Retail, etc., preferred or equivalent job experience.
• Strong organizational and time management skills as well as flexibility and the ability to prioritize tasks
• Works well with little supervision, self-motivated
• Ability to multi task
• Strong PC skills including Outlook, Excel, Word, and PowerPoint
• Strong problem solving and negotiation skills in addition to strong oral and written communication skills
• Displays strong follow through skills to resolve problems in a timely manner
• Utilizes active listening skills to effectively communicate with all levels
• Strong interpersonal and collaboration skills
• Ability to informally influence
• Ability to perform job responsibilities in a climate controlled distribution center environment while standing and walking on a constant basis
• Ability to occasionally lift up to 50 lbs