Senior Technical Sales Specialist, Process Liquids (Boston)

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Position Summary:

The Technical Sales Specialist (TSS) for Process Liquids and Preparation Services is a role within the Biologicals and Chemicals Division sales organization of the BioProduction Group. This technical role will focus on building key strategic relationships with customers and develop new opportunities to build a strong a pipeline for future growth. This individual will apply their sales experience, bioproduction process knowledge, product expertise, market intelligence, and project management skills to grow sales and profitability.

Key Responsibilities:

• Searches for new opportunities and uses product portfolio to build a foundation for long term growth

• Drives existing funnel of opportunities to accelerate closure rates

• Applies intelligence-based prospecting to identify new potential opportunities

• Prioritizes New Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return

• Demonstrated ability to create an Account Strategy based upon PLPS Value Proposition and customer knowledge

• Acts on marketing-qualified leads, quickly converting to new opportunities

• Collaborates with and influences Bioproduction Account Managers (BAMs) and Field Application Specialists (FAS) within their region to develop and lead account growth strategies

• Experience engaging in channel sales

• Establishes and forms relationships with key decision-makers and identifies the technical buyers

• Work cross-functionally with the POD BAM and TSS to identify cross-selling activities across the BioProduction product portfolio

• Aids in development of technical solution-matching for complex opportunities

• Attends technical collaboration visits to Business Unit manufacturing and R&D sites

• Provides post-sales product support, follows up on all product performance complaints or inquiries to ensure resolution to improve the customer experience

• Bachelor's degree required
• Experience in a life-science related field , such as Biology, Molecular Biology, Microbiology, Immunology, Biochemistry, Biotechnology, or Engineering preferred

• 5 + years of sales experience working in a role related to the bioproduction process

• Strong CRM experience - preferably Salesforce

• Customer facing visits at least 50% per year and a bias for improving the customer experience

• Shows sound judgment and tact when working with internal and external customers

• Must possess strong understanding of customer challenges and solution development

• Ambassador of Miller-Heiman sales technique or applicable experience

• Must reside within 50 miles of desired territory or be willing to relocate