Operations Quality Coordinator (m/w/d)

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

• Conduct and write formal investigations of process deviations with support from site staff.
• Perform initial and final risk assessments, assisting in identifying root causes, and planning appropriate corrective and preventive actions.
• Track and evaluate historical data, ensuring timely closure of investigations.
• Work collaboratively with Department Heads to proactively identify trends and propose improvements.
• Drive strategies to improve quality in the operational department.
• Ensure compliance with relevant SOPs in collecting, analyzing, and applying information to conduct risk assessments.
• Gather information from internal and external sources to assess the impact of deviations on distributed products and future operations.
• Lead and support investigations in sales, packaging, and other departments.
• Identify root causes and determine appropriate preventive and corrective actions.
• Conduct trend analysis, analyze investigation data on product complaints, and collaborate with production and quality teams.
• Spend at least 20% of time observing the distribution/packaging area to gather relevant process information.
• Lead quality improvement processes and drive change in the operations department.
• Report on data and improvements in appropriate quality forums.

• Bachelor's degree in biology, microbiology, chemistry, pharmacy, or a similar field.

• Sound relevant experience in a Good Manufacturing Practice (GMP) facility.
• Strong understanding of quality aspects and SOPs.
• Experience in writing deviations and investigations.
• Advanced writing skills.
• Familiarity with operational improvement tools.
• Knowledge of Kaizen and Continuous Improvement (advantageous).

• Excellent proficiency in both written and spoken German and English.
• Strong critical thinking and deductive reasoning skills.
• Excellent interpersonal and communication skills (written and oral).
• Understanding of operational improvement tools/Process Performance Improvement (PPI).
• Proficiency in MS Office.
• Enjoy working in a team, but also capable of setting and adhering to priorities independently.

• This role is fixed-term for 1 year period.
• Employment with an innovative, future-oriented organisation
• Outstanding career and development prospects
• Company pension scheme and other fringe benefits
• Exciting company culture which stands for integrity, intensity, involvement and innovation