Position Purpose:
The Pro Territory Sales Manager is responsible for driving and delivering growth and profitability for The Home Depot by leading a team of Pro Market Managers and Pro Account Representatives in a designated sales territory. Objective is to grow sales and profit by penetrating existing and acquiring new business to improve profitability. The PTSM is responsible for sales, margin and portfolio growth for their teams designated territory along with ensuring an expense budget is managed successfully. Utilization of CRM system to manage their team will be required. The PTSM should develop a deep understanding of the Pro Customers needs ensuring their direct reports are focused on fulfilling a quality product consistently and delivering and driving excellent customer service. This position will conduct office/job site visits routinely.
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Key Responsibilities:
- 40% Sales Activities-Drive assigned sales team to achieve portfolio goals for Managed Account (MA) customers. Monitor progress toward goals for all success metrics.
- 40% Leadership-Manage, coach and train a team of Pro Market Managers and Pro Account Representatives to reach their highest potential. Conduct portfolio reviews/updates and joint sales calls to observe sales interactions and provide feedback. Monitor team activities and customer accounts through CRM management.
- 10% Account Planning - Collaborate with Pro Market Managers and Pro Account Representatives to develop sales strategies and identify key opportunities for Pro customers.
- 10% Administrative tasks related to sales reports and driving team performance.
Direct Manager/Direct Reports:
- Postion reports to Regional Pro Sales Manager
- This position has 8+ direct reports
Travel Requirements:
- Typically requires overnight travel more than 50% of the time.
Physical Requirements:
- Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
Working Conditions:
- Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Strong leadership and negotiation skills; ability to persuade or influence others.
- Communicate effectively across all levels
- Ability to implement short and long term strategies
- Outside Sales Experience
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 5
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Sales portfolio management
- Computer knowledge to include Microsoft Office programs
- CRM system experience, preferably Salesforce.com