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SIU Desk Investigator

AT The Hartford
The Hartford

SIU Desk Investigator

San Antonio, TX

SIU Desk Investigator - CF08JE

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T08 - SIU Desk Investigator
A new role as an SIU Desk Investigator at The Hartford offers a unique opportunity to expand your knowledge, grow your professional network, and gain deeper insights into our business. If you are looking for a challenging and rewarding career path, this position might be the perfect fit for you. If you are not sure you can have a conversation with your manager.
This position is responsible for the investigation of fraudulent and suspected fraudulent claim activity on the part of insureds, claimants and industry related providers.

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Responsibilities:
• Review claim referrals to determine whether they are appropriate for additional
investigation. This includes a detailed claim review and various background searches.
• Investigate suspected fraudulent claim activity on the part of insureds,
claimants and industry related providers.
• Proactively review claims to identify red flags through database research and background
information analysis to determine if further investigation is needed.
• Establish and liaison within the investigative community, including fraud
bureaus, state prosecutors, law enforcement agencies, Workers Compensation
commissions, National Insurance Crime Bureau. Cooperate closely with
Internal Audit Department investigations when requested.
• Prepare and submit investigative summaries documenting all
phases of the investigation to assist with the claim resolution.
• Mentoring new and current SIU Desk Investigators when needed.

Qualifications:
• Minimum of 3 years claim handling experience required.
• Workers' Compensation claim experience preferred.
• SIU and/or law enforcement experience preferred.
• College degree with criminal justice emphasis preferred.
• Solid understanding of SIU or relevant claim processes, practices and
applicable laws and regulations.
• Consistent high level of performance and achievement over career span.
• Ability to lead without having formal authority and to work both independently
and in a team environment.
• Ability to manage multiple priorities in a challenging and fast-paced
environment.
• Strong analytical and research skills.
• Demonstrated fraud awareness and aptitude.
• Effective interviewing and communication skills (written and verbal).
• Proven ability to build strong partnerships across segments and function.

Additional Information:
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Scottsdale, AZ and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The annualized base pay range for this role is $69,600 - $104,400. In addition to base pay, employees may receive short-term or annual bonuses, long-term incentives, and on-the-spot recognition as part of The Hartford's total compensation package.
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$69,600 - $104,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

Client-provided location(s): San Antonio, TX, USA
Job ID: hartford-R2520233_San-Antonio
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Fitness Subsidies
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

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