Head of Strategy, Small Commercial

VP Strategic Initiatives - NS04AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Head of Strategy, Small Commercial is a highly visible role requiring a proven background developing multi-year segment level strategic plans that supports emerging business opportunities in partnership with senior leaders and matrix partners driving improved results and market share. This includes shaping a vision of how the business segment will create a differentiated experience to win in the marketplace, examining data and insights to identify patterns and trends in the market, while understanding implications and opportunities as a result. The Head of Strategy will bring innovative thinking and have the curiosity to solve business problems to constantly push the status quo. This role reports to Head of Small Commercial and is based in our Hartford, CT Home Office. Remote candidates based in the Eastern half of the U.S. with the willingness and ability to travel may also be considered.

• Act as a strategist with a proven ability to bring key insights and information to collaboratively inform strategy and evaluate the success of implemented strategies.
• Be a thought leader on challenging problems with examples of implementing innovative solutions, actions taken, and driving results.
• Bring a deep understanding of competitor positioning and share new and innovative capabilities being developed externally that will accelerate the growth of the business.
• Analyze The Hartford's competitive landscape, inclusive of technology and customer trend impacts to identify strengths, weaknesses and opportunities through researching the industry thoroughly and understanding how different companies operate to assess The Hartford's current position within the market and determine what steps we can take to improve our standing.
• Bring critical thinking and breakthrough ideas to executive leadership in an influential manner. Leverages observations, facts, quantitative analysis, customer insights to reach thoughtful and creative decisions while executing with a sense of urgency.
• Communicate complex insights to senior business leaders and partners in an actionable manner.
• Facilitate senior leadership discussions that cultivate experimentation ideas that fuel long term strategic choices.
• Partner with the Transformation Office and senior leaders to influence routines and trade off decisions that impact roadmap execution.
• Lead the development of annual presentations for the head of the business to deliver to the Board of Directors about the strategic plan of the business.

• 10+ years of successful experience in business strategy or consulting positions for Fortune 150/Fortune 100 companies required. In-house business strategy experience at an insurance carrier will also be considered
• Demonstrated strong verbal/written communication and collaborative approach to work in highly matrixed and dynamic organization; understanding the needs of all partners and developing solutions that help achieve our goals. The ideal candidate is a "storyteller" who can communicate complex ideas in a cogent, crisp, succinct, and inspiring manner
• Collaboration, Relationship-Building, and Influence: Proven ability to earn the trust of the senior leadership team by supporting their vision, while simultaneously influencing their vision as a thought partner; builds effective relationships internally and externally
• Challenger: Ability to challenge conventional wisdom, including challenging current business models, but to do so collaboratively and in a way that drives buy-in across the organization. This includes both having a strong point-of-view, and asking for, listening to, and synthesizing input from multiple stakeholders
• Risk management mindset to identify potential challenges and develop strategies for overcoming them, including predicting obstacles that could affect our success
• Innovative thinking and intellectual curiosity to understand internal and external business factors
• Proven leadership experience, including the ability to grow, mentor, and manage a diverse mix of talent in a matrix environment
• Bachelor's degree required