Director, Consultant & Broker Relations, HR Technology Specialist

Director, Consultant Broker Relations - PL06DE

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Reporting to the head of Sales Strategy and Enablement, the Director, Consultant and Broker Relations, HR Technology Specialist (CBRT) is accountable for establishing and maintaining an assigned group of functional and internal corporate-level relationships with strategically important distribution partners. As a member of the GB Consultant & Broker Relations team, this dynamic role is part of a focused group that manages key distribution partner relationships HR Technology channels. This is a highly visible position with significant senior leader interaction both internally and externally, which influences The Hartford's Employee Benefits broker HR Technology strategies.

• Establish deep, credible executive relationships with assigned distribution partners specializing in Technology for their firm, serve as a key contact for high profile Technology leadership.
• Provide increased education, awareness and expertise on The Hartford's HR Technology solutions, capabilities and vendor partnerships influencing multi distribution channels including - Broker Tech Practice leads within our broker/consultant relationships.
• Accountable for being the face to the market for sharing our HR Technology capabilities, strategies, and future roadmaps with Broker Partners
• Engage with Broker Builders, Resellers, Independent Consultants
• Have a pulse on the producer market as it relates to any technology evolution to anticipate what The Hartford may need to be thinking about next and drive that awareness within our organization. Effective knowledge of competitor carrier technology connections and the overall industry tech evolving market in how it impacts our value proposition positioning, supporting profitability and sales objectives.
• Continue to identify future opportunities for The Hartford within the broker channel identified for sales and growth opportunities.
• Effective knowledge of competitor carrier technology connections and the overall industry tech evolving market
• Develop competitor and marketplace intelligence for broker strategy as it relates to HR Technology, specifically understanding emerging technology/platforms, how HIG is viewed in the HR Technology Space. Identify critical growth strategies in response that strengthen our competitive position.
• Work with the Strategic Partner Connections team to understand multi-year capability roadmap, partnership focus areas, and inform the partner connection team of market and industry changes to influence future business cases and partner priorities.
• Leverage data to evaluate impact of relationship efforts and investments to inform go-forward strategy.
• Serve as point of contact for HR Technology operational issues and escalation .
• Fully understand distribution partners' HR Technology strategic plans. Educate Group Benefits and distribution organizations on plans of assigned partners; ensure understanding of how GB HR Tech aligns with partners' needs and business objectives. Serves as an ongoing consultative resource for GB and Field leadership.
• Develops and then executes partner business plans for each of the key broker partners, annually
• Solicits HR Tech feedback from brokers. Communicates this feedback to sales leadership, partner connections, underwriting, marketing and the product teams (feature requests, market trends, competitive intelligence, new opportunities

• A minimum of five years of experience working in HR Technology, and either Sales Management or Distribution Management within group benefits insurance.
• Detailed understanding of group benefits industry with a comprehensive understanding of brokers and their clients
• A "can-do", activity-oriented individual who has the inherent drive and energy to follow through in the pursuit of measurable results.
• Strong, clear communication skills and the ability to deliver both good and bad news in a timely and effective manner.
• Self-starter who can hit the ground running.
• Strong strategic thinking skills and complex problem-solving abilities; ability to leverage market and competitor intelligence as well as Home Office support functions.
• Strong influencing skills - ability effectively influence others in a complex matrixed organization.
• Ability to be unusually persuasive and to develop and leverage relationships across a wide range of professional peers, internally and externally.
• This position requires the ability to travel extensively (~50% of the time).

• Life Accident and Health License is preferred for candidates. Employees hired into this position without this license are required to obtain the license within 90 days of employment. - Required