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The Commonwealth of Massachusetts

Residential Supervisor II

Springfield, MA

Job Description

The Department of Developmental Services (DDS) is seeking qualified candidates for the Residential Supervisor II (RS II) position. This position will offer candidates extensive opportunities to learn and develop team building, supervisory, and leadership skills while working as part of a highly motivated and progressive management team. The RS II position offers candidates opportunities for professional growth and advancement.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Coordinate, implement, and supervise the administrative and clinical operations of the homes, including residential program development and implementation and/or compliance of policies, regulations, and procedures.
  • Supervise and evaluate support staff, make personnel recommendations for hiring and promoting staff to maintain adequate staffing patterns
  • Ensure a safe home by participating in and supervising the day-to-day interactions and activities of the residents.
  • Assess individuals' needs, abilities, and the resources needed to develop therapeutic programs in community living skills.
  • Participate in the interdisciplinary team, coordinate, and participate in Individual Service Plan (ISP) implementation; develop, implement, and maintain data collection and records.
  • Monitor and evaluate the physical operation and maintenance of the setting; monitor residential budgets; maintain individuals' funds; assist individuals with expenditures and money management, and act as a liaison to adjust personnel and ensure effective communication between staff.

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Preferred Qualifications:

  • Knowledge of the fundamental types and problems of mental health disorders and developmental disabilities.
  • Knowledge of the principles and practices of interviewing.
  • Ability to do the following:
    • Supervise, plan, and assign work according to the nature of the job to be accomplished;
    • Assess the capabilities of subordinates and available resources; control work through periodic reviews and/or evaluations;
    • determine subordinates training needs and provide or arrange for such training;
    • Motivate subordinates to work effectively;
    • Determine the need for disciplinary action and either recommend or initiate disciplinary action.

Please Note:

This position is located in the Hampden County Program in Springfield, MA.

Schedule: 8:30am - 4:30pm

Days off: Sunday/Monday

Flexibility required to meet the needs of the program.

About the Department of Developmental Services

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

  • Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

  • Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
  • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
  • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

At least (A) three (3) years of full-time, or equivalent part-time, experience in counseling, guidance, teaching, or therapeutic services for individuals with developmental disabilities and/or chronic mental illness, of which at least (B) one (1) year must have been in either a supervisory or leadership capacity, or (C) any equivalent combination of the required experience and substitutions.

SUBSTITUTIONS:

- A Bachelor's degree in social work, rehabilitation, psychology, sociology, human services, education of people with physical and/or learning disabilities may be substituted for two (2) years of the required (A) experience.

- A Master's or higher degree social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning disabilities may be substituted for the required (A) experience.

Incumbents are required to have a current and valid motor vehicle driver's license at a class level specific to the assignment.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Springfield, MA, USA
Job ID: Commonwealth_of_Massachusetts-240003YR
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program