Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
The Commonwealth of Massachusetts

Residential Supervisor II

Boxborough, MA

Job Description

This position is located in Acton.

The Residential Supervisor II is responsible for a wide variety of functions and tasks in assigned group homes operated by Northeast Residential Services. The Residential Supervisor will maintain a clean, safe and healthy environment, ensure the provision of appropriate services as indicated in residents' Individual Service Plans, and have general responsibility for the day-to-day supervision of all assigned staff (including the flexibility to supervise all three work shifts as needed) and residents within their assigned residence under the direction of the Residential Services Director.

Detailed Statement of Duties and Responsibilities:

• Ensure compliance with all applicable DDS regulations as well as all NRS policies and procedures by managing the general operation and maintenance of the home and equipment for the provision of quality services to the residents and their families

Want more jobs like this?

Get Human Resources and Recruitment jobs in Boxborough, MA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


• Makes recommendations to the Residential Services Director for hiring, disciplinary action, training, supervising and evaluating staff for the purpose of providing an optimal home and learning environment for the residents. This also includes compliance with all DPH regulations in providing Medication Administration Program oversight within the home.

• Ensure the provision of the appropriate services and a quality home life for each resident by supervising the implementation of all aspects of the Individual Service Plan through the effective utilization of available resources both in the home and within the community.

• Supervise all assigned staff on the provision of services to ensure a safe, clean, healthy and home like environment. Ensure all staff are well trained in all aspects of the residents care in compliance with all DDS regulations as well as NRS policies and procedures.

• Ensure compliance with all DDS Regulations as well as NRS policies and procedures for the effective management and safeguarding of all individual and agency funds. The Residential Supervisor monitors the expenditure and documentation of the resident's funds which are kept within the home. This also is to include working with the Residential Services Director to effectively manage all assigned budgets and ensure that spending is maintained within allocated amounts. The Residential Supervisor will also ensure that the weekly payroll is submitted accurately and within the required timelines.

• Ensure that regular and effective communication is maintained with all stakeholders of the assigned home which includes all assigned staff, residents, family members, guardians, clinical staff, Service Coordinator and the Residential Services Director. This also includes using all available data in the managing of the home and generating data including the submission of HCSIS reports within the required timelines as outlined in NRS policies and procedures.

Preferred Qualifications:

  • Knowledge of the fundamental types and problems of mental health disorders and developmental disabilities.
  • Knowledge of the principles and practices of interviewing.
  • Ability to do the following:
    • Supervise, plan, and assign work according to the nature of the job to be accomplished;
    • Assess the capabilities of subordinates and available resources; control work through periodic reviews and/or evaluations;
    • determine subordinates training needs and provide or arrange for such training;
    • Motivate subordinates to work effectively;
    • Determine the need for disciplinary action and either recommend or initiate disciplinary action.

Please Note:

This position is located in Acton

Schedule:

  • Hours(40)
    Sunday: 8:00am - 4:30pm
    Monday: 11:00am - 7:30pm
    Tuesday: 8:00am - 4:30pm
    Wednesday: 6:00am - 2:30pm
    Thursday: 1:00pm - 9:30pm

Days off: Fri/sat

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry

• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

First consideration will be given to those applicants that apply within the first 14 days.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

At least four years of full-time, or equivalent part-time, professional experience in counseling, guidance, teaching or therapeutic services for individuals with developmental disabilities, of which at least two years must have been in a supervisory capacity.

Substitutions:

  • A Bachelor's degree with a major in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning disabilities may be substituted for two (2) years of the required nonsupervisory experience on the basis of two years of education for one year of experience.
  • A Master's or higher degree in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning may be substituted for an additional year of the required nonsupervisory experience on the basis of two years of education for one year of experience.
  • One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.
  • No substitution will be permitted for the required supervisory experience.

Licenses:

Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state..

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Acton, MA, USA
Job ID: Commonwealth_of_Massachusetts-240004GC
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program