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The Commonwealth of Massachusetts

Academic Center Advisor

Haverhill, MA

Job Description

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=172628

About Northern Essex Community College:

THE COLLEGE: NECC serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake, and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.

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The college has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.

We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.


Job Description:


POSITION: Full-Time Academic Center Advisor: Academic Counselor; Student Success Hub Advising; Haverhill (100 Elliott) and Lawrence Campus' (45 Franklin Street); MCCC/MTA Unit Professional Position; 37.5 hours per week, Monday, Tuesday, Thursday, & Friday 9:00am - 5:00pm, Wednesday 11:00am - 7:00pm (on the Haverhill Campus); Pay Grade 5

SUMMARY: The Academic Center Advisor is responsible for providing degree pathway and course selection guidance to students who are assigned to the College's Academic Centers, including assisting with online and current continuing students. Using a holistic advising philosophy, the Academic Center Advisor will prepare students to make informed decisions regarding their academic path at NECC. The Academic Center Advisor will collaborate with Dean of Liberal Arts and Liberal Arts Center Coordinator to participate in events within the Center for Liberal Arts, stay informed of curriculum changes, and help develop retention strategies for continuing students who are in good standing. This position will also engage in interventions to focus on students at risk of falling into academic jeopardy. This position will work under the direction of the Director of Transfer, Articulation, and Academic Center Advising to support NECC's Integrated Student Experience by providing advising support to the Center for Liberal Arts.

RESPONSIBILITIES: Specific duties for this position include:

  • Work closely with the Center Coordinator and faculty Program Coordinators and Department Chairs to coordinate advising efforts in the Center for Liberal Arts, which is overseen by the Dean of Liberal Arts.
  • Hold advising hours in the Center for Liberal Arts.
  • Serve as a resource for Faculty in the Liberal Arts division and Enrollment Services Staff with regard to academic advising of students, procedures, policies and transfer information.
  • Consult with Liberal Arts faculty and the Dean of Liberal Arts regarding degree pathway changes or requirements or other relevant advising matters in the Liberal Arts Division.
  • Conduct Enrollment Service functions such as course registration, changes of major, etc.
  • Provide information to students regarding programs, services offered, and registration for courses during one on one and group advising sessions. Through scheduled advising appointments, online advising, campus events and on a walk-in basis.
  • Evaluate student high school and college transcripts for prerequisites, transfer credit, and placement waivers. Provide transfer and course information to students to facilitate a smooth transition into and from NECC to students' institutions of choice.
  • Provide students with information on the MassTransfer Policy, including approved A2B Linked and Mapped Programs, Additional Transfer Agreements as well as the Commonwealth Commitment Program under the Mass Transfer Policy.
  • Assist students who receive military benefits in connecting with the Veteran's Coordinator.
  • Work in conjunction with the Advisors in the Student Success Hub. For instance, helping to organize advising and registration events, as well as updating the Advising Team on course/pathway information, and relevant changes.
  • Follow and implement the Academic Standards and Progress policy and procedures. Including monitoring and using interventions (making phone contact, in person meetings, email communications, etc.) for students who are not meeting the requirements of the policy.
  • Assist in basic Student Financial Services conversations relevant to the advising process such as payment information, FAFSA information, Academic Appeals, and the student's completion rate percentage when applicable.
  • Counsel students on the benefits of state and federal programs such as MassReconnect, MASSGrant Plus, MASSGrant Plus Expansion, etc.
  • Assist with the development and implementation of training workshops for faculty, staff, and students.
  • Provide information about and refer students to appropriate campus resources.
  • Provide students with information on community agencies as found on the NECC Student Support website and/or referring to the Community Referral Advisor, Coordinator of Community Referral, or through a Care and Concern Outreach Team form.
  • Assist at college-wide orientations and transfer Events.
  • Assist with projects and college-wide initiatives as assigned.
  • Use Banner, Degree Works, EAB Navigate, Zogotech and other software as applicable.
  • The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Academic Counselor - HB 1051.doc


Qualifications

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=172628

Requirements:

MINIMUM QUALIFICATIONS:

  • Master's degree in Education, Counseling, Human Services or related field is required.
  • A minimum of three (3) years of experience involving college admissions, academic advisement, and/or career development.
  • Candidate must have strong interpersonal and communication skills.
  • Adaptability and flexibility are essential.
  • Ability to relate and work well with a diverse population of students, faculty and staff.
  • Experience working with and building relationships with faculty.
  • Have considerable knowledge of college regulations and policies pertaining to Higher Education (FERPA, academic standards, financial aid, placement testing, retention initiatives, etc.).
  • Working knowledge of PC applications and BANNER Students Information Systems or related systems required.

PREFERRED QUALIFICATIONS:

  • Bilingual (English/Spanish)
  • Experience in a community college environment
  • Knowledge of curriculum/programs in the Academic Centers to which the Advisor is assigned
  • Experience working with remote platforms such as Zoom, Google Meet, Teams, etc.

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.


Additional Information:


GRADE AND SALARY: Anticipated salary range is $64,292 to $69,266 (MCCC Pay Grade 5 with a Master's degree) annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP


Application Instructions:


TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to setup a new account or login to an existing account. You will be able to upload the following required documents for consideration:

  • Cover Letter, describing your qualifications and experience
  • Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references.

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery

Client-provided location(s): Haverhill, MA, USA
Job ID: Commonwealth_of_Massachusetts-2400027L
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program