Why WWT?
Founded in 1990, World Wide Technology (WWT), a global technology solutions providerleading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
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Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for an Associate Software Advisor to join our Software Advisory Services Team.
Why should you join the Software Advisory Services team?
You will be joining one of the fastest-growing segments in the IT industry. You will be WWT's Enterprise Agreement subject matter expert and will craft sales strategies that guide customers through their licensing journeys. You will interact with virtually all levels of our company and sell into senior leadership personnel. There will be ample opportunity to forge relationships with OEM sales & product teams where you'll be able to provide insights that will shape future GTM offers. You will also get the chance to present on company-wide sales meetings and create public-facing sales collateral for our platform. There is also a well-defined career path to match the ambition of the right candidate.
What will you be doing?
Associate Software Advisors are responsible for supporting primarily Cisco Software pre-sales activities in conjunction with WWT Sr Software Advisors. In the role you will help to identify EA sales opportunities, educate customers and sales teams on the benefits of EA's, be the voice of WWT's market-leading EA service methodology, enable operational efficiencies in quoting and ensure proper processes/procedures are followed to execute contracts. As an Associate Software Advisor, the optimal candidate will have a passion for learning, be a team player, and possess an independent drive to deliver customer delight. The candidate will be expected to engage directly with customers, be a thought leader, and ensure a consistent process is established to support customer product/feature requests over a contract term. This position would be perfect for someone who is a self-starter, enjoys developing processes, and wants to quickly grow into taking on more responsibility.
RESPONSIBILITIES:
- To learn and understand Cisco's EA enrolment terms
- Become an expert on Cisco quoting tools such as CCW and EAMP
- Develop knowledge and experience supporting Cisco True Forward and Additional Product cycles, inclusive of quote creation and budgetary pricing calculation
- Develop strong internal relationships and strong Cisco relationships
- Act as a liaison between Software Advisors, Account Managers, Consulting Systems Engineers, Customer Success and Sales Operations team to ensure customer requests to modify subscriptions are addressed efficeintly
- Own the Enterprise Agreement renewals process inclusive of Salesforce Opportunity Creation, organizing and running kickoff meetings, tracking and management of renewals progression and reporting on renewals business
- Leverage data to help identify new EA opportunities
Qualifications:
- Experience working within Cisco Commerce Workspace (CCW), Cisco Sales Connect, Salesforce, ORCA, Excel, and Word.
- Ability to work in a fast-paced environment dealing with complex customer challenges
- Proven track record of introducing new thoughts and process to deliver better customer experience
- Cisco software product and program knowledge a plus
- Strong project or process development skills
- Ability to prioritize and organize effectively and manage multiple projects and assignments
- Proven experience developing strong working relationships with peers and project members
- Strong business acumen
- Highly organized with the ability to easily toggle between tasks and areas of focus
Want to learn more about Software Advisory Services? Check us out on our platform:
https://www.wwt.com/software-advisory-services
Want to learn more about WWT? Check us out here: https://www.wwt.com/about
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Preferred locations: MO, FL, NC, TX, AZ, MA, VA, OR, AL, LA, GA, NV, MN, OH, MI, WI, IA, SC