The Coca-Cola Company. Our vision is loved brands, done sustainably, for a better shared future. It's an exciting time to work in The Coca-Cola Company's flagship market. We're accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do!
As our ISO Quality Systems Manager, you will play a leadership role in implementing, managing, and optimizing ISO management systems within our organization. Your primary focus will be on ensuring adherence with ISO standards, regulatory compliance, company requirements, facilitating continuous improvement, and promoting a culture of quality, efficiency and collaboration across all departments. You will partner with plant technical leaders to assure sustainable health of the plant management system to meet regulatory requirements and support continual improvement of plant operating results. Role is member of the plant leadership team reporting to Plant General Manager.
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Key Responsibilities:
ISO, Regulatory, and Company KORE Standards Implementation and Management:
- Lead the development and implementation of ISO management systems, such as ISO 9001, ISO 14001, ISO 45001, FSSC2200 etc.
- Collaborate with departments to ensure processes align with ISO standards, company, and regulatory requirements.
- Maintain up-to-date knowledge of changes in standards/requirements and ensure organizational compliance.
Auditing and Compliance:
- Lead internal audit process to assess compliance with ISO, regulatory and company standards.
- Prepare for and facilitate external audits and coordinate responses to findings.
- Develop corrective action plans and oversee their implementation.
Training and Support:
- Manage document control process, corrective action, internal and external auditing using ETQ Reliance Software
- Develop and deliver training programs on standards and procedures for employees at all levels.
- Act as a resource for departments needing guidance on management system related matters.
Continuous Improvement:
- Identify opportunities for process improvements and work with stakeholders to implement changes.
- Promote a culture of continuous improvement, teamwork and quality management within the organization.
Documentation and Reporting:
- Ensure that all management system related documentation is accurate, up-to-date, and easily accessible through ETQ Reliance and communication channels.
- Prepare and present reports on ISO system performance and improvements to senior management.
Stakeholder Engagement:
- Build and maintain effective working relationships with internal and external stakeholders.
- Facilitate workshops and meetings to promote collaboration and understanding of ISO and management system practices.
Qualifications:
- Bachelor's degree in Business Administration, Engineering, or a technical related field.
- Certification in ISO management standards is preferred (e.g., ISO 9001 Lead Auditor).
- Minimum of 3-5 year of experience in implementing and managing ISO management systems in food and beverage manufacturing.
- Strong knowledge of ISO and regulatory standards and their application in various industries, food and beverage experience preferred.
- Excellent organizational, analytical, and problem-solving skills.
- Proven ability to manage projects and work with cross-functional teams.
- Exceptional communication and interpersonal skills.
Skills:
Continual Improvement Process; EtQ Reliance; Auditing; ISO Implementation; Management Reporting; organization; ISO Certification; Quality Management System Auditing; Training Programs; Audit Planning; Microsoft Windows Office; Microsoft Office; ISO Audits; Quality Management Systems (QMS); Regulatory Compliance; Compliance; Team Collaboration; ISO Training; GMP Auditing; ISO Compliance