Consultant, Customer - South HUB

Job Description Summary
Join Coca-Cola Latin America as a Sales Operations Specialist and play a critical role in enabling seamless operations for our sales team. You'll manage customer support processes, streamline operations, and provide actionable insights to drive sales success. This individual contributor role requires a proactive, independent problem-solver capable of improving systems, enhancing efficiency, and fostering collaboration across teams.

Why Join Coca-Cola Latin America?
As the fastest-growing consumer goods company in Latin America, we focus on people, innovation, and sustainability. At Coca-Cola, you'll work in a collaborative and empowering environment, contributing to our mission of operational excellence and growth.

What You'll Do

• Order & Customer Management: Process customer orders, resolve complaints, and ensure delivery timelines.
• Sales Insights & Analytics: Generate and analyze sales reports to help the sales team make data-driven decisions.
• Cross-Team Liaison: Act as a connector between customers, production, distribution, and sales teams.
• Systems Management: Implement and train teams on tools to improve sales operations.
• Administrative Support: Ensure smooth interactions between business, vendors, and customers.

• Bachelor's degree or equivalent experience.
• 4+ years in sales operations, customer support, or similar roles (FMCG experience preferred).
• Strong knowledge of sales systems, databases, and analytics tools.
• Excellent communication and problem-solving skills.

• Collaborate with diverse teams across Coca-Cola's global network.
• Drive process improvements and make a measurable impact.
• Gain hands-on experience in an essential and fast-paced role.