Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Aircraft (BCA), Customer Support Integration & Innovation, is seeking multiple (Associate, Mid-level and Senior level) In-Service Data Program Customer Engagement Focals for the team in Seal Beach, CA.
Supports systems/specialty engineers in defining requirements, developing trade studies, performing analyses, and controlling associated data and information. Gathers, tracks and analyzes reliability, maintainability and health monitoring data. Participates in failure reporting. Assesses and verifies maintainability design. Coordinates the development of certification and aviation regulatory proposals and plans and verifies compliance to requirements. Develops and supports implementation of certification processes, tools and procedures. Trains others. Works under general direction. Work with customers and suppliers regarding data availability and collection. Creates, maintains and advances customer relationships. Develops an understanding of customer's culture and business strategies.
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The RDM team provides Boeing and airline partners with airplane maintenance and in-service operational data, including but not limited to Log Book, Component Removal, Schedule Interruption and Scheduled Maintenance. RDM collects this data through the management of the In Service Data Program (ISDP).The ISDP is a working together collaboration between the airlines, suppliers, and Boeing to collect and exchange electronic in-service data. RDM collects, categorizes, stores, and makes data available to facilitate the understanding of performance trends and issues regarding the airplane as a whole, or as it relates to structures, systems, and components.
Additionally, due to the cross-functional nature of the data provided by RDM, this role requires the ability to build strong relationships and integration with both internal Boeing stakeholders and airline partners (ISDP members).
This position allows telecommuting. The selected candidate will be required to perform some work onsite at one of the listed location options.
Position Responsibilities:
- Apply Industry Spec2000 Standard knowledge to engage, assist, and support data integration effort
- Apply airline, MRO, and supplier operation knowledge to engage, assist, and support data integration effort
- Provide support to sustain assigned airline accounts post data integration effort
- Resolve or facilitate resolution of data quality issues and data availability that arise with assigned airlines
- Provide regular data feed status of assigned airlines to the Boeing leadership team and airplane programs.
- Partners with the greater BCA and BGS organizations to effectively execute their functions and processes including but not limited to the Fleet Offices, Service Engineering, Supply Chain, Field Service, Reliability & Maintainability, Analytics, Airline Support, Design Engineering, Maintenance Engineering, and Chief Mechanic's Office
- Develops and maintains relationships and partnerships with customers, stakeholders, peers, and partners
- Increase the percentage of first time data load quality into ARMS database to minimize and eliminate the time spent on rejections
- Participate in aviation data collection industry meetings, conferences, and workshop
The position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
- Should have excellent communication and presentation skills
- 1+ years of experience with Customer's and/or supplier datasets
- 1+ years of Aviation experience
- Experienced with building customer relationships
Preferred Qualifications (Desired Skills/Experience):
- Experience with Airplane maintenance and/or operation
- Has knowledge of Aviation Standards , SPEC 2000 or S5000F
Typical Education/ Experience:
Associate (Level 2):
AA degree in related discipline and typically 1 or more years of related experience or an equivalent combination of education and experience
Experienced (Level 3):
AA degree in related discipline and typically 3 or more years of related experience or an equivalent combination of education and experience
Senior (Level 4):
AA degree in related discipline and typically 6 or more years of related experience or an equivalent combination of education and experience
Relocation:
This position does offer relocation based on candidate eligibility.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Diversity & Inclusion Commitment:
At Boeing, diversity, equity, and inclusion are enduring company values. We strive to live these values every day not only because it's the right thing to do, but because our success depends on it. The company's commitment to diversity and inclusion means providing a work environment for all employees that is welcoming, respectful and equitable, with opportunities for personal and professional development.
Shift:
This position is for 1st shift.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range for associate level: $56,100 -$75,900
Summary pay range for mid-level: $65,450 - $88,550
Summary pay range for senior level: $78,200 - $105,800
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.