Digital Workplace Services Intern

At AES, we raise the quality of life around the world by changing the way energy works. Everyone makes an impact every day in our small, global teams. Apply here to start an extraordinary career today.

Duties & Responsibilities:

Administrative Support:

• Assist in creating and editing PowerPoint presentations.
• Maintain and update various Excel documents.
• Provide general administrative assistance.

Technical Support:

• Support with installation of MS Teams Rooms devices.
• Troubleshoot hardware and software issues for employees.
• Set up, configure, or update laptops.

Field Services:

• Verify/test MS Teams Meeting Rooms readiness.
• Inventory technology equipment.
• Setup/move IT devices at workstations/office.
• Perform proper organization of cables at workstations/offices.
• Interact with customers and provide support.

Project Assistance:

• Work side by side with IT professionals and participate in projects.
• Conduct usability and technical testing for digital solutions.

Qualifications:

• Actively enrolled as an undergraduate student.
• Pursuing a relevant degree (e.g., Computer Science, Information Technology, Business, Engineering).
• Familiarity with Microsoft Office tools (Excel, PowerPoint, Word).
• Basic understanding of project management principles.

Desired Skills & Experience:

Skills:

• Proficiency in Excel, PowerPoint, and Windows.
• Basic knowledge of laptops, tablets and mobile phones.
• Basic knowledge of Network concepts
• Outstanding organizational skills
• Critical thinking and problem-solving skills

• Time management skills
• Able to provide quality customer service through phone calls, email, and face to face interactions with coworkers and vendors.

Experience:

• Previous involvement in customer service
• Familiarity with IT devices and software.

Physical Demands:

• Stand, walk, push, pull, squat, bend, and reach during shifts.
• Use carts or dollies to transport materials if needed.
• Must be able to occasionally lift and or move up to 15lbs.
• Adhere to all safety guidelines

AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.