Head US Learning (US)

Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Develops AMCB learning plan and provides input to evolving enterprise learning strategies and priorities, consistent with business objectives, and Human Resources strategic imperatives, and recognizing emerging trends in the workforce and workplace
• Implements learning solutions in response to the business need, leveraging existing Enterprise L&D design and delivery services
• Drives the blended learning approach via of a wide variety of learning and development solutions, programs and tools aligned to business/HR objectives and talent management strategy
• Provides expertise to partners on emerging learning initiatives, best practices and/or available industry options (e.g. formal and informal training, a variety of delivery models, use of on the job experiences etc.) that support AMCB business needs and align to enterprise L&D strategies
• Ensures learning programs that involve the U.S. are well managed and administered, locally; coordinates and ensures the prompt and thorough resolution of broad and complex issues; strategic initiatives and directives are carried out effectively while ensuring compliance with all relevant regulatory standards and principles
• Provides change management leadership for implementation of enterprise and/or local learning initiatives in the U.S.
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the bank
• Benchmark and analysis of emerging trends and market intelligence of best in class practices against both competitors and non-competitors
• Develops and maintains key industry associations, internal and external relationships, ensuring we continue to leverage best practices

• 4-year degree required
• 10+ years direct experience in the field required with in depth knowledge in the area of Learning, Design & Delivery
• Relevant HR certification would be an asset
• Professional experience in HR, communications, marketing or change management would also be an asset
• Experience leading a function in a matrixed organization with multiple lines of business
• Experience advancing the long-term agenda, while executing on short-term plans and initiatives
• Experience in the effective execution of change management strategies and processes in a complex, multi-faceted business
• Consulting skills to assess, diagnose and recommend learning solutions that are effective and relevant to the business
• Able to build relationships and interact effectively with all levels of management. Strong collaboration skills and partnering with business units and throughout the HR community
• Able to translate strategy and business requirements into clear, actionable goals, motivate team performance and achieve results. Proven track record of delivering results and committed to operational and service excellence
• Strong program management and process management expertise
• Sound judgment, discretion, and unwavering integrity in relation to employee information and talent processes
• Excellent and influential communication, facilitation and presentation skills
• Proven experience in leading and developing a team of professionals. Strong ability to attract, inspire and bring out the best in team members through a demonstrated passion for the business and willingness to recognize and reward the contributions of others

• Drives value through aligning talent capabilities with business goals
• Delivers consistent training on regulatory requirements. Drives improved employee experience and engagement

• Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
• Processes, and complies with all audit and other business requirements as applicable
• Executes on the annual business plan to deliver results aligned with business strategies
• Manages design budget and meet business objectives while increasing efficiency and effectiveness
• Provides deep subject matter expertise in learning consulting and program evaluation & measurement, including knowledge of external best practices, emerging trends, and vendors; maintain best practices in areas of design and learning consulting; stays current in program evaluation and measurement
• Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
• Coordinates activities with partners across the organization, may include HR, Technology, Finance, Risk Management, etc.
• Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions / activities as necessary
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements

• Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty
• Responsible for management of the overall team providing both leadership and guidance
• Develops annual and/or long term plans for own area and influences plans well beyond area managed
• Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Leads a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
• Leads the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally