Business Management Specialist

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

It is our people who make the difference on the Platforms & Technology (P&T) team.

Department Overview

Platforms & Technology enables the Bank's strategy by providing applications, data, and infrastructure for businesses and functions to serve clients and colleagues. P&T also protects TD's clients from fraud and safeguards the Bank from technology, cyber, and physical security risks. We play a critical role in enabling the Bank to adapt to changing client preferences, competitive challenges, technological shifts, emerging threats, and regulatory changes

Within P&T sit the following segments: 1. Canadian Business Technology, 2. US Technology, 3. Data, Corporate Technology and Procurement, 4. Delivery and Operations, 5. Infrastructure and Engineering, 6. TD Securities and Payments Technology Solutions and 7. Protect/Governance.

The P&T Strategy and Insights team sits within the Delivery & Operations department, which aims to advance P&T and the broader bank through insights, business services, and colleague experiences to achieve the P&T strategy, deliver project and Agile@Scale portfolios, and deliver exceptional outcomes for customers and colleagues. Our team supports P&T's Sr. Executive Vice President and P&Ts Senior leadership team to review strategic issues facing the organization and provides forward-thinking, fact-based analysis and decision support to help drive organizational alignment, effectiveness, and performance.

The P&T Strategy & Insights team is led by a VP and includes 2 roles that focus on Strategy (1 manager (this role), and a Sr. Manager) and 2 colleagues who focus on Insights (managing the P&T Scorecard, which tracks progress against P&T's priorities). Reporting to the same VP are 2 other teams: the Product Owner Practice Team and the Analyst Practice Team. Our team is North American in nature, with colleagues located in various cities across Canada (Toronto, Ottawa etc.) as well as in the U.S.

Job Description

Reporting to the Vice President, P&T Strategy & Insights, the successful candidate will:

• Support the planning, coordination, and drafting of materials leveraged by P&Ts Sr. Executive Vice President for various meetings and presentations such as: the Monthly Operating Committee with TD's CEO, offsites for TD's Senior Executive Team, TD's Board of Directors as well as ad-hoc presentations and meetings
• Support the development of P&T's short-, medium-, and long-term strategy and priorities
• Develop and manage scorecards and performance reporting to enable effective business and workforce planning
• Conduct research, analysis and prepare briefings, memos, presentations and other communications
• Communicate key insights, ideas, and strategies in an impactful and compelling manner to senior leaders (in-person and through memos and presentation decks)
• Demonstrate a positive attitude, collaborative spirit and high level of integrity
• Ensure we maintain strategic governance & alignment by working with partners across Platforms and Technology and the Enterprise
• Support the design, development, and implementation of any changes to measure performance.
• Proactively identify opportunities and recommend solutions which align to the P&T Strategy and business objectives
• Build relationships and collaborate with internal partners such as:
  
  
  • Internal to P&T: senior executive leaders, special assistant, business operations leads, subject matter experts, P&T Scorecard team
  • Across the enterprise: the Enterprise Strategy Team who works closely with the Office of the CEO, other LOB/Segment Strategy Teams such as the Transformation, Enablement and Customer Experience Strategy Team

Job Requirements

• Interest in Technology and knowledge/awareness of Financial Industry Technology trends
• Practical relevant experience in the following areas: Strategy, Technology, Communications, Change Management, Business Management
• Strong critical thinking and analytical capabilities, and expert communication skills and storytelling capabilities
• Strong organizational skills, with the ability to work in an ambiguous, fast-paced environment and manage multiple deadlines and priorities
• Superior proficiency and expertise with Microsoft Office (Word, Excel, and PowerPoint)
• Effective business partner and collaborator, who actively engages others in planning and execution

You are:

• Collaborative and agile and can work with a broad range of stakeholders across the organization
• Entrepreneurial and customer focused, and understand how change impacts our customers
• Self-motivated with the ability to work independently and through ambiguity
• Flexible to adapt and manage within a dynamic business environment

You have:

• Critical and strategic thinking skills to support balanced decision making
• Ability to analyze, organize and prioritize work while meeting multiple simultaneous and sometimes competing deadlines
• Strong business acumen and a clear understanding of how TD functions and makes money
• Executive presence, the ability to interact with all levels within the organization and influence executive decision-making
• Excellent communication and presentation skills, notably the ability to present complex information in a manner which is simple and easy to understand
• A strong appetite to learn and adapt to changing requirements

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet