Business Application Analyst II

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
59,500 - 84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

• Responsible for executing day to day operations (policies and procedures) and administrative support to multiple applications owned and managed including access management
• Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the bank's project delivery methodology and other enterprise application / data lifecycle practices
• Provide on-going support to various business partners and users on applications
• Provide support and input scorecard/dashboard key performance metrics and operational monitoring on applications for business partners
• Manage and support on all Business Operation documentation that is required
• Continuously identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
• Responsible for implementing enhancements to existing workflows to ensure automation, efficiency improvements and standardization for a streamlined, efficient operational processes
• Define and execute change management to ensure changes introduced by projects are transitioned into BAU both internally (i.e., Operations) and externally (i.e., consumers of customer data/information)
• Assist in the execution of BAT testing for projects and/or release maintenances

• Accountable for adhering to the EPMO project management methodology
• Ensure adherence to the Data Governance Framework
• Demonstrated ability to build relationships within the team and with key stakeholders
• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments
• Continuously enhance knowledge of business domains and their products/services
• Support the development of business cases including benefits identification

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand champion for your business area/function and the bank, both internally and/or externally
• Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees

• Professional role with focus on providing functional specialized business application management activities, advisory or process / program support for own area of specialty within defined parameters
• Requires sound knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
• Sound knowledge of bank's PDLC methodology, business testing and project management
• Requires sound conceptual knowledge of practices and procedures for own field of specialty
• Solid understanding of business / functional drivers and processes supported for own area
• Solid analytical and problem-solving skills to Investigate and recommend potential solutions, ensures processes and functional programs are implemented
• May lead small projects and / or support work streams of bigger projects
• Executes on work with some complexity: generally requiring short to medium -term focus (weekly -monthly)
• Typically involved in developing business requirements
• Work generally reviewed by a more senior Business Analyst and/or Manager
• Generally reports to a Manager / Senior Manager

• Undergraduate degree or technical certificate
• 2+ years relevant experience