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Agile Practice Lead - PO Practice

AT TD Bank
TD Bank

Agile Practice Lead - PO Practice

Toronto, Canada

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Job Description:

Job Profile Summary
Accountable for building, maintaining and evolving the culture and community of Agile Product Owners. PO Practice Leads provide support to Product Owners operating in NEW across the bank. PO Practice Leads enable 3 of the 4 Practice Pillars:

  • Practice Excellence - Establishing an enterprise-wide knowledge hub and single source of truth about the PO discipline from which practitioners can leverage best practices, standards, frameworks and methods.
  • Talent Acceleration - Provide learning opportunities to develop the breadth and depth of the PO skillset and enable exciting, new career paths.
  • Community of Interest - Provide a forum for a network of passion-driven people who share a common interest in a topic, collaborate, build networks, share knowledge and learn from peers.
  • Note: The 4th Practice Pillar - Planning & Allocation - does not apply to the PO practice due to its decentralized design.

We have two types of Practice Leads:

  • PO Enablement Practice Leads focus most on building and evolving the Practice's overarching capabilities and engage in creating meaningful support, content, training, and experiences for the broad PO community.
  • PO Practice Leads are aligned to specific Journey and Platform structures and provide more specific coaching on knowledge, skills and performance, facilitate action planning and advise practitioners on their work. In our practice, this coaching is focused at the PGO layer.

Job Description
Customer

  • Accountable for coaching the team of practitioners on job function knowledge, capabilities, skills and performance, supporting their knowledge of Scaled Agile capabilities, and advising practitioners on their work to ensure solutions are sound and are exhibiting proper Agile mindsets and behaviors.
  • (PO PLs): Directly supports teams of highly skilled Practitioners operating in Agile methodology frameworks without getting involved in day-to-day activities, providing quality assurance on the application of methods and practices owned within the applicable Journeys and Platforms
  • Responds to inquiries from stakeholders at all levels in the organization (technical, business, Senior and Executive Management) and addresses/escalates concerns
  • Supports overall Product team leadership, training, coaching, development, succession, and recruitment, engaging with Platform and Journey leads throughout
  • Accountability to understand the current skills and capabilities for Product Owners within TD and across the industry; identifies potential steps to accelerate and reach the next level of capability
  • Support Journeys and Platforms in their efforts to hire the best talent, grow these colleagues and manage retention
  • Acts as an expert or lead innovator and culture change agent for the PO practice amongst Business, Journey, and Platform leaders

Shareholder

  • (PO PLs): Collaborates across teams to develop innovative approaches (and leverages industry best practice) to surface, design, action plan, and resolve problems/pain points within the Journey/Platform
  • Effectively builds momentum among team and stakeholders
  • Proactively identify key maturity opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations and work closely with team to execute and implement
  • Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk activities as necessary
  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Ensures employees are knowledgeable and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
  • Provide insights, build the proper behaviours and culture to delivery success business outcomes faster and improve delivery predictability using Agile

Employee/Team

  • Support PO People Managers in growing team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
  • Support PO People Managers in their efforts to coach and develop employees and provides regular input into employee assessments and development plans
  • Facilitate and foster a Community of Interest that engages members to use their knowledge and network to develop the craft and builds on the community across the organization
  • Support and coach employees in compliance with all human resources policies, procedures and guidelines of conduct
  • Shares knowledge, information, skills, and subject matter expertise among the PO teams and relevant stakeholders, ensures the timely communication of issues and encourages good working relationships with other functions and teams
  • Participate in setting targets and objectives for the team, measuring progress, and deliver results
  • Fosters an environment/culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
  • Drives change through positive reinforcement of milestones and successes
  • Creates an environment where the team freely escalates business challenges
  • Fosters a cohesive and collaborative team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
  • Acts as a brand ambassador for the bank, both internally and/or externally

Breadth & Depth

  • Support PO people managers to hire the best talent, set goals, develop staff, manage employee performance, and promote teamwork
  • Recognized as Product Ownership expert whose focus is on the coaching and training of practitioners
  • Expert knowledge of Agile disciplines and practices
  • Deep expertise and knowledge of TD frameworks and Agile methodology, tools, best practices, processes and procedures, as well as broader organization issues
  • Ability to provide guidance to multiple teams, growing capability across the organization
  • Quickly adapts to customer, stakeholder and regulatory needs in collaboration with PO People Managers (e.g. EPOs, PGOs)
  • Provides leadership and guidance to several teams and solves cross-department issues;
  • Participates in the development of practice strategies
  • Expert collaborator with ability to bring diverse teams together to achieve a common goal
  • Resolves most unique and complex problems that have a broad impact on the business
  • Offers advice, guidance and training on how to transition to and operate in scaled delivery environments across all levels
  • Generally reports to the Practice Owner

Experience and/or Education

  • Undergraduate or post graduate degree
  • Expert knowledge of Agile principles and practices, with extensive experience working in an Agile
  • Typically requires 10 years of Agile experience
  • 5+ years of Product Owner or equivalent Agile leadership experience
  • SAFE Trained a plus
  • Experience as an Agile coach or leader involved in large-scale Agile transformations a plus

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

Client-provided location(s): Toronto, ON, Canada
Job ID: TD_bank-R_1416146
Employment Type: Full Time