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Symetra Life Insurance Company

Systems Analyst


Symetra has an exciting new opportunity to join our Workflow IT team as a Systems Analyst!

Symetra has headquarters is in Bellevue, Washington. It has over 2000 employees with more than $60 Billion in assets. Established in 1957, and well positioned to execute on growth plans.

At Symetra, we're focused on building solutions which can help people gain financial freedom. We are disrupting Insurance industry. We won 2021 Gartner Eye on Innovation Award for Financial Services and 2022 Celent Model Insurer Award. We're creating new products to redefine the industry, and we invite you to join us in the adventure! This is a unique opportunity to innovate and bring dependable solutions with delightful user experiences to our customers.

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About the role

As a Systems Analyst, you will be responsible for helping to build, optimize, drive enhancements, and maintain mission-critical applications that allow our business partners to manage business processes proactively. You will work under minimal general supervision as an individual contributor and partner with others in the:

  • Design and estimation of development efforts based on high-level requirements.
  • Evaluation of functional and technical problems and opportunities.
  • Configuration of automated workflow systems.

What you'll do

  • Translate user requirements, write technical specifications, and work closely with development resources on use cases, flowcharts, and technical design.
  • Analyze and streamline business processes through appropriate tools and methods.
  • Design and configure workflows based on business needs and requirements.
  • Test solutions for other analysts and developers, including manual and automated test suite enhancements.
  • Provide day-to-day production support, including troubleshooting issues and analyzing and revisiting existing system logic.
  • Help support developers and testers during system development to understand requirements.
  • Provide procedural and technical guidance to the team to address the technical specifications and troubleshoot and perform problem resolution on the most challenging problems.
  • Utilize systems analysis and design tools and methodologies across multiple platforms.

What we offer you

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching

Want more details? Want more details? Check out our Symetra Benefits Overview

Salary Range: $73,200 - $122,700 plus eligibility for the company annual bonus program target of 5%.


Your skills and experience

  • Bachelor's Degree in Computer Science, Information Systems, or other related fields. Equivalent work experience may be accepted.
  • Minimum of 2 to 4 years of Information Technology experience.
  • 2+ years in systems analysis and design.
  • Strong business and technical understanding of relevant technologies and systems.
  • Self-motivated, with the ability to work on multiple projects/tasks with little direction and apply strong judgment and decision-making skills.
  • Excellent communication skills with technical and non-technical peers with a customer focus
  • An active learner and creative problem solver
  • Ability to work as an individual contributor or team member.
  • Experience in Scrum, Agile methodologies, and DevOps culture.
  • Experience with workflow and process modeling.
  • Experience working in a cloud environment.
  • Knowledge of or experience with loosely coupled, serverless architecture.
  • Experience with Low-Code/No-Code development platforms
  • Experience working with RESTful APIs, including familiarity with Postman, OpenAPI (Swagger) specification, and JSON.
  • Experience working with SQL and No-SQL databases.
  • Experience working in a cloud environment.

Preferred Credentials

  • Insurance or financial services industry background.
  • AWS Cloud Practitioner certification or equivalent experience.

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here: Here

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit:

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.



Job ID: Symetra-5000947344706
Employment Type: Other