Principal Business Systems Analyst
Yesterday• Flexible / Remote
Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions - from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
Job Summary:
The Principal Business Systems Analyst will perform a crucial role within projects by "connecting the dots" throughout the organization to identify common cross-organizational needs and capture synergies for collaborative solutions. This position is responsible for defining and establishing the business and technical requirements and configurations for software and business solutions, including but not limited to data flows and business process flows. The Principal Business Systems Analyst will define integrated workflows, business processes, business information, and transitions when multiple systems or functions are impacted.
Responsibilities:
- Build and enhance the strategic partnership between IT and business partners, helping to create effective solutions for key internal initiatives.
- Actively participate in the entire system development lifecycle from solution design through build, implementation, rollout, and testing
- Understand and document key business processes and workflows to define the software system functional, non-functional, and operational requirements
- Work with business customers to develop Business Requirements Documentation (BRD), Current and Future State Process maps and test cases
- Develop Functional Design Documents (FDDs) and Data Maps to support new systems, features, and enhancements for software applications
- Establish and document technical support requirements to enable Surescripts to maintain, support, and expand implementation of these systems
- Collaborate with internal business and technical teams on implementation and testing processes, including the coordination of UAT
- Provide learning enablement for users by creating and maintaining training and education
- Support training of systems and workflows to enable users and support teams to use and maintain these solutions and processes
- Provide end-user support and troubleshooting of issues to identify bugs and escalate appropriately
- Assist in defining system usage and process-related metrics to determine whether the solutions are accomplishing objectives
- Design and develop reports and conduct data analysis
- Provide technical direction for projects or applications, and serve as a lead for other analysts, technical staff, and subject matter experts engaged in all phases of the system development lifecycle
Qualifications:
Basic Requirements:
- Bachelor's degree in business, management, computer science, or related field or equivalent experience
- 8+ years of experience in related, progressive roles as a business analyst, system analyst or business systems analyst
- 5+ years of demonstrated experience in driving projects independently
- 3+ years of experience working in business software implementation projects for financial or healthcare industry
- Proven experience understanding business process and related data
- Demonstrated knowledge of technical terminology and industry best practices for business and systems analysis
- Must have the ability to translate complex technical information into terms easily understood by all stakeholders and have excellent written and verbal communication skills.
- Ability to write basic SQL/SOQL queries
Preferred Qualifications:
- Advanced Degree in Computer Science or certification in Business or Systems Analysis
- Experience as a Business Analyst, Business Systems Analyst, or Systems Analyst Consultant
- Experience with Salesforce, DocuSignCLM or other CRM/SAP business software
- Advanced data analysis and reporting
- Coding, Web-Design, UX Experience
- Experience working in enterprise architecture of integrated business systems
- Experience with Oracle SQL Database and ability to write advanced queries
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Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.
To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.
What You're Like
You're relentless in getting stuff done. You apply your expertise in an Agile/DevOps world with other talented people. You're curious about new technology and use your curiosity as fuel to deliver meaningful solutions. And you're into incremental efforts that ultimately reap huge results.
What We're Like
We're a smart team that loves to work toward a common goal: delivering innovative, industry-leading solutions that improve patient care. We pride ourselves on quality work grounded in transparency and accountability. Our goal is to make a positive impact on healthcare, be it on quality, cost, or patient safety.
What the Work is Like
Is your thinking cap on? (Do they still make those?) Here, our challenge is to connect disparate, cross-functional skills to create the desired result. We focus on important milestones, work to understand diverse technologies and develop relationships with various groups of people with varied perspectives.
Why Wait? Apply Now
We're a midsize company. This means you're not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $120,900 - $147,700 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.
Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.
Physical and Mental Requirements
While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.
Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.
Client-provided location(s): Flexible / Remote
Job ID: Surescripts-REQ2824
Employment Type: FULL_TIME
Posted: 2025-07-22T23:41:31
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Pet Insurance
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Access to Online Courses
Diversity and Inclusion