Senior Account Sales Representative (Bilingual Spanish)

JOB SUMMARY

Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same
• Generates incremental revenue from existing customers by adding new/additional services or upgrades
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policy and guidelines

PREFERRED QUALIFICATIONS

Skills/Abilities and Knowledge

Ability to maintain high level of self-motivation

Ability to maintain favorable relations with subscribers, vendors and employees within the service area

Knowledge of communications technologies and services, with an emphasis on data networking fundamentals

Ability to prioritize and organize effectively

Ability to use personal computer and software applications

Knowledge of cable or telecommunications services

Experience with consumer education of products and services

Bilingual Spanish Preferred

WORKING CONDITIONS

Office environment and / or outside environment with exposure to inclement weather

Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)

Exposure to moderate noise levels

Must be able to work evenings and weekends

Variable hours: may include weekends, holidays, and split days off

SMD300 2024-37481 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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Client-provided location(s): Charlotte, NC

Job ID: spectrum-2024-37481

Employment Type: FULL_TIME

Posted: 2024-07-27T12:44:58