ABOUT SOTHEBY'S
Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby’s believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.
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THE ROLE
The VP, Global Retail Growth Strategies is responsible for designing and leading the creation and implementation of revenue-generating initiatives, including product merchandising strategies, contract and incentive schemes, and data-enabled client segmentation and CRM strategies, as well as sourcing and development of new revenue streams in the areas of retail services and experiences, exhibitions, and other retail partnerships.
RESPONSIBILITIES
- Define and lead the evolution of retail business to drive increased turnover and remove barriers to sale, including product sourcing and merchandising strategies, contract structures and processes, incentive structures, and pricing strategies
- Create a retail client segmentation strategy and activate data-targeted client engagement, CRM, and loyalty strategies that continually grow clients from lower-value segments to higher-value segments
- Build business case and execution frameworks for new retail revenue streams including paid services, masterclasses, experiences, retail partnerships and space rentals, and new retail formats
- Define a global framework and business targets for non-auction revenue related to programming and work with global cross-functional partners to source new clients and relationships for these ventures (e.g. selling exhibitions; gallery buy-outs, etc)
- Define product assortment, key client targets, and service offering(s) for new salon locations
- Design and manage quarterly retail KPIs and lead annual strategic plan for retail
IDEAL EXPERIENCE & COMPETENCIES
- Bachelor's degree required; MBA is desired
- 10+ years in luxury and/or omnichannel retail with experience in client analytics, data-targeted client engagement, strategy consulting, and/or investment banking a plus
- Experience building business cases and defining frameworks for new initiatives
- Proven track record in driving scalable change and business transformations
- Comfortable with ambiguity and change – retail is an emergent function within Sotheby’s and an entrepreneurial mindset is important
- Willingness to continuously improve, develop, and understand industry best practices and a desire to stay ahead of the curve and at the forefront of innovation
- Ability to work independently and collaboratively as part of a team (local and global)
- Excellent organisational skills
- Be proactive/motivated/confident/forward thinking and efficient, with a good eye for detail and ability to prioritise tasks and to meet deadlines
- Excellent communication skills, written and spoken
- Fluent in English essential, other languages beneficial
The proposed base salary for this position ranges from $150,000 - $200,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.
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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.