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Role Overview
Use your best in class housekeeping/custodial management skills to make a real impact on patient healing.
Sodexo is seeking an experienced Environmental Services/Custodial Operations Manager 2 to lead the day-to-day custodial operations at University Hospitals Ahuja Medical Center located in Beachwood, OH. The Custodial Operations Manager 2 will ensure patient safety and comfort by maintaining a spotless healthcare environment through rigorous quality control, guaranteeing a clean, safe, and compliant space for patients, visitors, and staff. This role requires strong operational expertise, leadership skills, and a deep understanding of healthcare sanitation standards.
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What You'll Do
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support a diverse and inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have in-depth knowledge of housekeeping systems and procedures;
- experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- have experience effectively managing projects within agreed upon timelines;
- have experience with vendor and contract management, as well as union and contract negotiations;
- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- have strong financial acumen and budget management experience; and
- able to work the 2nd shift 1pm - 10pm schedule with a weekend and holiday rotation.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services