Build the future of data. Join the Snowflake team.
IN THIS ROLE, YOU WILL:
- Independently contribute to following areas -
- Customer Contracts, Billing and Collections
- Customer Invoices, Settlements
- OTC Period close activities
- Contribute to Billing Engine Virtual Team Initiatives
- New Product Introductions
- Partner across functionally with other business application owners to ensure our business automation and data management processes are smooth and well connected
- Serve as a Subject Matter Expert (SME) and champion in driving the industry best practices for evolution of the company's OTC Business users
- Provide input into the IT Roadmap, including the Workday new feature rollouts, implementation of new modules, and major releases
- Lead discussions and investigations regarding Workday features and functionality, contribute to recommendations for process improvements and keep application users informed about system functionality, enhancements and other operational tasks.
- Serve as SME for cross functional V-Team on projects related to Snowflake products.
- Responsible for designing and implementing enterprise IT projects in the Workday ecosystem. Duties include:
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- Gathering requirements from business users;
- Demonstrate superior OTC (Quoting process, Revenue, Billing and Collections, NPI) working knowledge.
- Working with cross functional teams to develop design and solutions documents;
- Serve as a primary liaison between the business stakeholders and IT;
- Managing communications;
- Manage change process for all new changes on the platform
- Develop functional specifications and system design specifications;
- Organize various scrum ceremonies (daily standups, sprint planning, sprint review, retrospectives, etc.) using agile methodology;
- Assist with development of test scripts and coordinate test efforts for post-sprint testing, UAT, regression testing, etc.
- Lead quality assurance by defining testing strategies and identify risks;
- Ensure issues are identified, tracked, and resolved in a timely manner;
- Assist in creating training materials and documentation for OTC users including release notes
- A Bachelor's degree (preferably with an emphasis Information Systems, Computer Science), or equivalent experience
- Workday systems knowledge is preferred. In absence of Workday system knowledge, candidates with outstanding OTC knowledge in Oracle Apps, Peoplesoft, SAP will be considered.
- Familiarity of Integrating custom or 3rd party applications with Workday/Other ERPs
- Highly developed written and verbal communication & interpersonal skills
- Strong attention to detail, goal-oriented & should know how to adapt to changing requirements.
- Commitment to excellent customer service & strong focus on quality.
- Expert leadership and collaboration skills with the ability to participate in any cross-functional team and build relationships with multiple stakeholders, both internally and externally with users ranging from executive to line level
- Ability to work independently and with a team
Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
The following represents the expected range of compensation for this role:
- The estimated base salary range for this role is $121,000 - $163,800.
- Additionally, this role is eligible to participate in Snowflake's bonus and equity plan.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.
Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?