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Senior Manager, EMEA Security Operations

London, United Kingdom

The Global Security Organization (GSO) plays an important role in delivering on Snap’s “Duty of Care” to its employees, guests, and customers — while constantly embodying our values of Kind, Smart, and Creative. The Global Security team helps create a safe environment so that all of our team members around the world are empowered to do their best work, every day.

We’re looking for an Sr. Manager, EMEA Security Operations to join our Global Security Team!

What you’ll do:

  • Ensure the protection and support of our team members and assets through close coordination with Global Security team members, EMEA business leaders and other business process service providers

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Develop and implement procedures as it relates to the best approach, directives, and standard operating procedures

  • Manage the security technology program, to include cameras, access control, and intrusion detection systems

  • Lead all aspects of security vendors including onsite guarding services, technology and systems support, and special event security

  • Collaborate with partners on the physical security and technology design of new office spaces

  • Manage annual operating budget and execute mission within budget 

  • Prepare and conduct security and safety awareness training 

  • Conduct threat analysis and security risk assessments for Snap operations

  • Support the development and maintenance of business resiliency, emergency response plans, communications, and crisis management plans 

  • Support Snap’s environmental health and safety program with audits and site assessments as well as the risk program to proactively identify risks and mitigations that could have an adverse impact to Snap 

  • Responsible for quality control of all products and reports, and reporting out of quarterly program metrics

  • Build strategic partnerships with local law enforcement, as well as interagency security leaders. Plan and implement security incident exercises 

  • Knowledge, Skills & Abilities:

    • Leadership skills, with an emphasis on customer service, teamwork, self-starter demeanor

    • Strong communication and interpersonal skills to work with all levels of the organization

    • Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful, to include an understanding of the regional political and security landscape

    • Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation, and travel up to 50%

    • Demonstrated ability using security technology and computer systems (Google Suite, Lenel access control systems, Incident Management Systems (Everbridge/VCC), CCTV platforms 

    • Sophisticated understanding in incident response, Crisis Management, Incident Management, Emergency Response

    • Knowledge and/or direct experience creating security intelligence-based products

    • Professional, eloquent, and able to use good independent judgment and discretion

    • Superb ability to maintain correspondence, discussions and materials with the strictest confidence

    • Ability to seek problems strategically, creatively, and the desire to create and build new processes

    Minimum Qualifications: 

    • BS/BA degree or equivalent years of experience

    • Experience leading and scaling security operations programs 

    • Proven experience in security, risk management or law enforcement & military with physical security plus people and vendor management responsibilities, or related experience, ideally in a corporate setting in the EMEA region

    • Consistent track record to lead and empower people, including remote employees

    • Strong problem solving capabilities and ability to respond quickly to security, safety, and sensitive situations

    Preferred Qualifications:

    • ASIS CPP and / or an internationally recognized Security Management certification 

    • Bilingual to support EMEA regional operations, specifically proficient in French

    At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at

    Job ID: 60bdf0efb973762230685681b2486fc30ae05ab338b67c20f6849352463f3134
    Employment Type: Other