Senior Business Analyst, Platform Integrity

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is a camera and messaging app that connects people to their friends and the world. Every day around the globe, millions of people use Snapchat to communicate with friends, build relationships, play, and learn. No matter where you are or how you express yourself, it’s always the fastest way to share a moment!   

The Review Operations team — a group within Snap’s Platform Integrity and Operations organization — focuses on moderating publicly facing content on Snapchat. It’s our job to keep each Snapchatter’s experience safe, whether that is engaging with a Snap on Spotlight, a creator on Discover or an advertisement served between friend’s Stories. Our team assesses broadly distributed content against our Community Guidelines, Terms of Service, and Product-specific policies. Together, with our Product and Engineering counterparts, our Moderation team reinforces our Community Guidelines across content types, every day. This team empowers Snapchatters to have safe, relevant and engaging experiences with content on Snapchat.

We're looking for a Senior Business Analyst, Platform Integrity to join the Review Operations team!

What you’ll do:

• Apply your expertise in data modeling, quantitative analysis, data mining, and the presentation of data to identify and convey key user-related product trends and opportunities

• Develop and track internal/external business metrics related to new projects and capabilities 

• Design, build, and maintain reports, dashboards, and metrics to monitor operations performance

• Partner with the Operations, Product, Design, Legal, and Engineering to scope, evaluate, and implement new capabilities

• Manage cross-team updates, communications, and prioritization of projects

• Identify and implement process improvement and quality assurance opportunities for the Platform Integrity team

• Support the special initiatives, project management and reporting efforts for your team

Knowledge, Skills & Abilities:

• Ability to synthesize large amounts of data from disparate sources and communicate the results of analyses in a clear and effective manner to a senior audience

• Excellent problem-solving skills, and the ability to structure ambiguous business challenges into actionable plans

• Excellent verbal and written communication skills, with high attention to detail

• Ability to initiate and drive projects to completion with minimal guidance

Minimum Qualifications:

• BS/BA degree or equivalent years of experience in operations, analytics, economics, math, statistics, computer science, or other quantitative field

• 4+ years of experience in analytics or a related field

• Fluency in SQL, Excel/Sheets, and data visualization tools using large and complex data sets

Preferred Qualifications:

• Advanced technical or business degree (MS, Masters in Information Science or MBA)

• Experience with analytical packages such as SciPy or R

• Experience with a programming language, such as Python

• Background in Business, Operations or a related field

• Passion for supporting the community of Snapchat, and understanding of what makes for a good user, business and platform experience

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!