Marketing Co-Op, Data Enrichment and Digital Catalogs

This position is accountable for managing product data, information and content required in support of digital customer experiences intended to increase brand preference, purchase opportunity, and grow sales. This position is also responsible for providing general administrative support to the various areas making up the Global Architectural digital commerce organization. 

 

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Core functionalities may include but are not limited to: searching out product information from detail pages, regulatory information, internal/external contacts. Supporting site functionality including product compare, purchase history, guided navigation filters/categories/attributes, customer dashboard, and shopping cart. In addition, support customers using procurement systems to transact by overseeing order and invoice flow.

 

 

• Contact Sherwin-Williams stores and customers to resolve issues relating to eCommerce transactions

 

• Ensure that orders and invoices are meeting the expectation of customers

 

• Partner with Sherwin-Williams National Accounts and Finance department to maintain a positive eCommerce experience for customers

 

• Provide, verify, and maintain product data that supports all digital touch points such as Sherwin-Williams.com, PunchOut Catalogs, and the SW ProApp.

 

• Administer, load, and support asset management and ongoing maintenance to ensure effective, compliant, and up to date customer-facing data.

 

• Coordinate with internal and external teams to obtain product data information to drive content optimization and delivery approaches within all digital customer experiences, tools, and applications.

 

• Ensure data governance best practices are followed so availability of accurate and consistent information flows.

 

• Identify defects in enterprise systems and submit tickets to work with technical support teams to ensure fixes are implemented.

 

• Identifies needed enhancements within the product data management system STEP to increase productivity and efficiencies and presents findings to Manager

 

• Responsible for enriching and classifying products within STEP via web portals and workflows for syndication to multiple internal and external systems including WebSphere commerce and digital catalogs.

 

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Education:

Required:

• High School Diploma
• Expected Graduation date of 2026 and beyond

 

Knowledge & Experience: 

Required:

• Availability to work in a long-term co-op (9-12 months)

Preferred:

• Retail/sales knowledge and experience is preferred, along with point-of-sale (POS)/(AOM)/(PIM)/(IVAN) and Price Record Card (PRC) pricing structure knowledge preferred.
• Experience managing data

 

3. Technical/Skill Requirements: 

• Required:
  • Experience with Excel.
  • Must be detail-oriented and capable of handling multiple projects at once.
  • Ability to prioritize tasks to meet deadlines in a very fast-paced environment.
  • Ability to quickly learn and adapt to new systems and processes.
  • Must possess excellent verbal and written communication skills along with a proven track record of collaboration with multiple internal and external partners. 
  • Understanding a broad range of products across divisions, Channel Partners, businesses, partner providers and diverse market segment customers.
  • Obtaining accurate and timely information and assets from personnel across the organization or outside partner contacts – many with varying roles and diverse responsibilities.
  • Keeping up with changing promotional plans and merchandising strategies across multiple divisions, businesses and partners.
  • Efficient management of product information project priorities to ensure accuracy and consistency across disparate product information repositories and systems and customer digital experiences.
  • Must be able to quickly acclimatize to working with various business, technical and development teams. 
    
    
     
• Preferred:
  • Database experience