Works in close collaboration with the Services Sales and Opportunity Team, on the services customer project. As part of the Tendering Team, he or she contributes to the bid elaboration for qualified project opportunities by creating an adequate offer reflecting the customer needs. The Services Tendering Manager works on Request for Quotation (RFQ) of low to medium size, of limited technical and commercial complexity. May work as deputy to a Services Tendering Manager in elaborating offers of higher size and commercial complexity.
Activities and areas of responsibility:
Analyze low to medium complexity RFQs, interpret requirements and create specifications based on the appropriate Schneider Electric offer to meet the customer needs.
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Build techno-commercial proposals by using standard tools and processes and integrating validated data provided by technical and commercial support functions.
Observe the main drivers of the proposal = Key Success Factors (ex quality, price, deadline, special customer requests...) as given by the Tendering Manager and the Opportunity Leader.
Communicates efficiently by listening and sharing information with internal and external customers.
Supervise the documents to be submitted to the customers in term of quality, number...Follow the Customer Project Process (CPP) process related to offer submittal : Risks analysis, offer review, tender submittal review, escalation workflow for getting the final approval at the Delegation of Authority (DOA) corresponding level.
Observe the application of the Services Selling Governance rules and the Tendering Process in place.
Main interactions: Reports to the Service Tendering Director . Internal : Sales Representative, Opportunity Leader, Intra Group Suppliers, Customer Project managers, Procurement, Logistics, Legal advisors, Risk Managers, Finance, Quality , Safety External : Customers, Subcontractors.
Key Success Factors:
Team work spirit.
Customer focus.
Business oriented attitude.
Process and Tools compliance.
Performance measurement (KPI'S):
Tendering Hit Rate
Order Intake Target
Time To Quote
Process & Tools compliance
Customer satisfaction (internal & external).
Education and skills:
Minimum 3 years of relevant experience.
Electrical, Mechanical or Industrial engineering degrees preferred.
Trading background, with knowledge in Electrical distribution and Automation.
Good communication skills
Adaptability and Team work oriented
Customer focused
A previous Commercial or Project Execution experience would be an advantage.
French fluency, and English is required.
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