Order Experience Portfolio Manager

Scope

• The Global Order Experience Portfolio Manager plays a critical role in understanding customer needs, analyzing business requirements, evaluating cost and strategic alignment, and prioritizing initiatives through the delivery process. Acting as the single point of contact for business requirements across all Schneider Electric Business Units, countries, and regions, this role ensures coherence and efficiency in the Order Experience landscape.

• The scope is global, supporting Schneider Electric employees in more than 80 countries where order management capabilities are deployed. It includes coordination with partners across various personas, covering all acquisitions and brands. The Order Experience spans from price and availability inquiries to commercial returns, and encompasses Schneider Electric's full offering-products, equipment, solutions, software, and services-across the three ordering flows: Automated, Self-service, and Assisted.

Impact

• The Global Order Experience Portfolio Manager, reporting to the Order Experience PMO, is responsible for identifying and capturing operational, divisional, and strategic demands. This includes overseeing new developments, enhancements, and issue resolutions across ordering services. The role ensures that the annual portfolio is delivered on time, within budget, and in line with stakeholder expectations-while flexibly adapting to new priorities and communicating any changes effectively.

Contribution

• • Drive customer and business value by ensuring seamless, innovative, and consistent ordering experiences globally.
  • Act as the strategic link between business needs and technical delivery teams.
  • Champion cross-functional collaboration and continuous improvement across Order Experience initiatives

What will you do?

• Portfolio Management:
  
  • Collect and manage business requirements through established channels, ensuring visibility and prioritization of all relevant inputs.
  • Analyze needs, coordinate assessments and estimates, and evaluate strategic alignment before prioritizing in the delivery pipeline.
  • Oversee the Order Experience portfolio roadmap across Self-service, Automated, and Assisted flows.
  • Align capacity planning with Business Units, Operations, and Programs (e.g., CXCT, DCR).
  • Collaborate with project managers to ensure successful, timely, and budget-conscious project delivery.
  • Support teams in removing blockers and escalating issues proactively.
  • Conduct monthly reviews to monitor progress across all portfolio streams.
  • Prepare executive-level reporting for quarterly leadership reviews, highlighting deliveries, risks, blockers, and mitigation plans.
  
  Financial Controlling:
  
  • Manage the 2025 Order Experience budget and ensure financial performance through regular checkpoints with business process owners and project managers.
  • Lead the 2026 budget planning exercise in alignment with future strategies.
  • Maintain up-to-date financial tracking and alignment with Domain and Digital teams for accurate quarterly reporting.
  • Collaborate with finance controllers to continuously improve budget management practices.
  • Act as the primary liaison with leadership and Finance Business Partners on financial matters.
  
  Governance:
  
  • Organize and lead governance meetings with key stakeholders and internal teams.
  • For sponsors and stakeholders: QBRs, RFs, Steering Committees, Interlocks.
  • Internally: Team meetings, workshops, and collaboration sessions.
  • Provide comprehensive updates during program and project reviews.

Language requirements: Business English - Full professional proficiency

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

"We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability."

What skills and capabilities will make you successful?

• Higher education degree in Project/Program Management, Business, Marketing, or related disciplines.
• Strong portfolio management expertise-especially in prioritization, execution, and budget oversight.
• Minimum of 5 years (preferably 10+) of experience managing large, complex project portfolios.
• Proficient in both Waterfall and Agile project management methodologies.
• Adept at working in international and culturally diverse environments.
• Excellent communication and presentation skills, with the ability to engage cross-functional teams and senior leaders.
• Strong decision-making, problem-solving, and negotiation skills.
• Comfortable working autonomously and under pressure in fast-paced environments.
• Confident in aligning diverse teams and managing interdependencies effectively.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

"We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability."

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.