Supervisor, Events

Real Estate and Workplace Services (REWS) at the newly built Chicago Tower brings the Salesforce culture to life by providing incredible workplaces and an even better workplace experiences. Compromised of many departments, REWS Events works cross-functionally to deliver some of the most iconic office spaces in the world with innovative technology, programs, and services.

The Supervisor, Workplaces Services Events role designs and produces events that bring together executives, partners, customers and employees. We are seeking a candidate who is passionate about hospitality and events to join our Chicago based events team. Success in this role requires agility, clear and compelling communication, outstanding organization skills, and the ability to collaborate cross-functionally. This individual will work closely with their workplace services team members and Security, Health & Safety, and Space Planning teams to deliver successful events.

Roles & Responsibilities

The position is responsible for the operation excellence of our meetings/events and the comprehensive guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, non-profit events, town halls, and employee events
Continuously research and report innovative and creative event and entertainment options
Solid office management/workplace environment knowledge
Strong customer service and executive interaction experience
Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events
Continuous development of team playbooks and standard operating procedures
Organize logistics, form beginning to end, for customer-facing meetings, town halls, etc
Pre, onsite and post-event logistical management
Key collaborator for G-Cal calendar management for internal event spaces
Co-manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams to facilitate
Implement nonprofit events with external clients and vendors
Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
Management of event statistics and ad hoc reporting
Manage various workplace services projects as assigned
Plan and complete multiple events at one time
Communicate all event logistics and updates across internal and external partners

Required Skills:

4+ years of event coordinator experience
Highly personable and customer service focused with great attention to detail
Excellent written and verbal communication skills with ability to proactively address client's event needs
Experience in managing budgets, financial planning and tracking
Experience with on-line registration systems and reporting
In-depth knowledge of Microsoft Office Programs, GSuite, Quip, Social Tables, and Slack

Desired Skills:

Excellent problem-solving skills with ability to creatively negotiate demands
Results-oriented, customer driven, and organized
Assess and prioritize workload in a strict deadline centric environment
Thrive on teamwork and overcoming obstacles
* Ability to work in a flexibility schedule, including evenings and weekends

Accommodations

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