Software Engineering MTS

Software Engineer MTS
Office hybrid in Atlanta or Indianapolis

A Member of Technical Staff (MTS) in Salesforce DET, is a Hybrid Engineering role that requires skills in both development & testing aspects of software development. You will be part of a software engineering team that delivers customer success functionality built on a Salesforce Service Cloud implementation. You will work with the team of software engineers, product managers, and architects responsible for feature development and application maintenance responsive to the needs of a highly sophisticated and global customer success organization.

You will help to ensure every line of code we push to production is of the highest quality. This includes participating in designing, planning, and enhancing automation frameworks, utilities, and tools. You should deliver solutions others can understand, support, maintain, and expand, and provide other team members with direction on development projects. You are aware of trends and technical developments in the industry, and how those can be applied in your work; and have a point of view on the delivery approach for very complex or foundational features. You have the demonstrated ability to anticipate technology lifecycle issues, work with projects involving multiple systems, and influence the team to deliver durable, extensible solutions.

This role requires you to be a proactive individual who can work under pressure and handle multiple tasks simultaneously. You must possess good verbal and written communication skills and be able to interact with team members to deliver efficient and reliable code. You will also be asked to contribute ideas and provide feedback on many projects within the team's portfolio.

• Build applications on the Salesforce platform
• Integrate Salesforce with 3rd party applications
• Participate in product and feature design with product team and business partners
• Design applications based on common design patterns and best practice algorithms
• Plan, design, and enhance automation framework, utilities, and tools
• Participate in and contribute to code reviews
• Work with engineers, business analysts, and product owners for product delivery
• Ensure product quality meets customer expectations

Required Skills

• 3+ years of experience programming with APEX (classes, triggers, and web services), and Java or another OOP language
• Knowledge of Object Oriented programming, knowledge of design patterns/ trigger framework
• Experience in Salesforce APIs, Lightning Components, SOQL, and the Force.com platform
• Strong understanding of HTML and CSS
• Experience with JavaScript
• Expertise with relational database languages (SQL or SOQL)
• Experience with web services integration through SOAP or REST
• Salesforce Admin and/or Platform Developer 1 certification
• Strong DevOps understanding and exposure to CI/CD automation software delivery
• Experience writing effective unit test scenarios and being aware of test class best practices
• Understanding of various user-based security models
• Ability to learn quickly and manage multiple tasks in a dynamic environment
• Ability to effectively communicate status and potential risk to the team and manager
• A related technical degree

Desired Skills

• Experience in Selenium Automation
• Experience working with Agile/Scrum methodology
• Salesforce Advanced Admin and/or Platform App Builder Certification

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.